Customer experience is the top focus for bank operations leaders. And it should be. Everything from new customer expectations to digital models to Open Banking are pressuring banks to keep pace. Yet, achieving true customer-centric banking requires modernization of core banking systems—the front- and back-end software that processes daily banking transactions. Doing so gives banks new ways to operate faster, smarter and cheaper—using intelligent automation, cloud-based core banking-as-a-service, a liquid workforce and other business innovations to power a real-time digital customer experience.
Accenture brings together the skills, technologies and capabilities to renew core banking systems in ways that put customers first and enable banks to release trapped value in their operations. Contact us to see how we can help your bank become agile, hyper-relevant and ready for the future—right now.
Accenture and Zafin team for banking innovation
Limitations of legacy IT systems continue to hinder many financial institutions from enhancing their customer experience. Accenture and Zafin have formed a strategic alliance focused on delivering industry innovation despite legacy constraints.
The relationship further strengthens our ability to help financial institutions modernize their legacy IT systems and enhance their digital services programs while enabling Zafin to continue its focus on developing market-leading financial services software solutions.