Robin Murdoch has led the Software & Platforms business for Accenture since 2016. He is responsible for driving the growth agenda for this industry in conjunction with the world’s leading software, internet and technology companies.
Built for Change
Tune in to the leaders who are successfully reimagining the future of business.Adweek Podcast of the Year Award Winner:
Best Thought Leadership Podcast
EPISODE 18
Why the future of shopping is social
Social commerce blends social experiences and e-commerce transactions into a single path to purchase – and it’s forecasted to reach more than $1 trillion by 2025. As more and more shoppers expect to find community and connection in their online shopping experiences, brands and retailers will have to determine not if, but when, they should join the social commerce revolution. In this episode, we find out how they can succeed.
Contributors
Robin Murdoch, Managing Director and Global Lead of Software and Platforms, Accenture
Neha Singh, Founder and Chief Executive Officer, Obsess
Carolina Arguelles Navas Augmented Reality (AR) Product Strategy and Product Marketing Lead, Snapchat
Hosts: Elise Hu, Josh Klein
Covered in this episode
More in this series
Episode 17
The Path to Cyber Resilience
Cyber attacks are up — way up. Last year, breaches of data, networks, services and other assets climbed by 31%. In this episode, we take a look back at one of the fastest-spreading computer viruses in history, then discuss the tremendous risks facing organizations that don’t align their cybersecurity and overall business strategies.
EPISODE 17
The Technology Trends Shaping Our Collective Future
Cyber attacks are up — way up. Last year, breaches of data, networks, services and other assets climbed by 31%. In this episode, we take a look back at one of the fastest-spreading computer viruses in history, then discuss the tremendous risks facing organizations that don’t align their cybersecurity and overall business strategies.
Contributors
Jacky Fox, Managing Director, Accenture Security – Europe Lead, Accenture
Samy Kamkar, Chief Security Officer, Openpath
Hosts: Elise Hu, Josh Klein
Jacky Fox has spent more than 20 years working in the cybersecurity industry and currently focuses on driving innovation and growth for Accenture clients. She is an active researcher and speaker and has been named one of the most influential women in cyber by SC Media, the industry’s leading resource.
Samy Kamkar is co-founder of Openpath, where he oversees a comprehensive security strategy on all things related to hardware, software and corporate operations. He also leads the hardware and R&D teams. Since creating the MySpace worm in 2005, Samy has become a highly regarded expert in the security sector.
Covered in this episode
Episode 16
The Technology Trends Shaping Our Collective Future
What is the Metaverse Continuum? And what does it mean to compute the impossible? We examine these questions and more in this episode, which highlights this year’s Technology Vision report and the trends that will affect how we do business for years to come.
EPISODE 16
The Technology Trends Shaping Our Collective Future
What is the Metaverse Continuum? And what does it mean to compute the impossible? We examine these questions and more in this episode, which highlights this year’s Technology Vision report and the trends that will affect how we do business for years to come.
Contributors
Marc Carrel-Billiard, Senior Managing Director and Lead – Technology Innovation and Accenture Labs
Greg Bowman, Director, Folding@home
Sandra Ro, Chief Executive Officer, Global Blockchain Business Council (GBBC)
Hosts: Elise Hu, Josh Klein
Marc Carrel-Billard has worked at the leading edge of technology, notably in voice recognition, knowledge-based systems and neural networks. He brings broad software engineering and delivery experience to Accenture Labs, an R&D division that explores the intersection of computing and other rapidly advancing disciplines to enable a new generation of smart products and services.
Sandra Ro is a proponent of “human centered tech” and an early investor in and advocate for crypto and digital assets. Along with leading the GBBC, a Swiss-based non-profit, she is an angel investor in emerging technologies, advisor, co-founder of several start-ups, non-profits and key blockchain industry networks.
Covered in this episode
Episode 15
Discovering the Automation Advantage
AI-powered Intelligent automation can be a game-changer for businesses – if it’s woven into the fabric of an enterprise using a human-centric approach. In this episode, we discuss the new book, The Automation Advantage. Its authors provide a blueprint for organizations looking to gain a competitive advantage through automation, including guidance on the technology, governance, culture and leadership changes needed to succeed.
Episode 15
Discovering the Automation Advantage
AI-powered Intelligent automation can be a game-changer for businesses – if it’s woven into the fabric of an enterprise using a human-centric approach. In this episode, we discuss the new book, The Automation Advantage. Its authors provide a blueprint for organizations looking to gain a competitive advantage through automation, including guidance on the technology, governance, culture and leadership changes needed to succeed.
Contributors
Bhaskar Ghosh, Chief Strategy Officer, Accenture
Raj Singh, Chief Marketing Officer, Revinate
Blake Moret, Chairman and Chief Executive Officer, Rockwell Automation
Hosts: Elise Hu, Josh Klein
Bhaskar Ghosh Ph. D., is responsible for all aspects of Accenture’s strategy and investments, including ventures and acquisitions and Accenture Research. He also oversees the development of all assets and offerings across Accenture’s Services. He co-authored the book, The Automation Advantage.
Elise Hu is a Los-Angeles based journalist and podcast host who spent nearly a decade at NPR, as a regular voice on flagship shows All Things Considered and Morning Edition.
Josh Klein is CEO of www.Indigometrics.com, a data-led SaaS platform for measuring and managing corporate culture. He also lives as a speaker, writer, and advisor at www.josh.is.
Covered in this episode
EPISODE 14
Special Episode: DealBook Online Summit
Hosts Josh Klein and Elise Hu are joined in conversation by Jack Azagury, Christie Smith and Leena Nair at The New York Times’s DealBook Online Summit with Andrew Ross Sorkin. Listen in as these leaders explore the issues shaping work today and in the future.
EPISODE 14
Special Episode: DealBook Online Summit
Hosts Josh Klein and Elise Hu are joined in conversation by Jack Azagury, Christie Smith and Leena Nair at The New York Times’s DealBook Online Summit with Andrew Ross Sorkin. Listen in as these leaders explore the issues shaping work today and in the future.
Contributors
Jack Azagury, U.S. Northeast Market Unit Lead, Accenture
Christie Smith, Global Lead of Talent and Organization/Human Potential, Accenture
Leena Nair, former Chief Human Resources Officer, Unilever
Hosts: Elise Hu, Josh Klein
Elise Hu is a Los-Angeles based journalist and podcast host who spent nearly a decade at NPR, as a regular voice on flagship shows All Things Considered and Morning Edition.
Josh Klein is CEO of www.Indigometrics.com, a data-led SaaS platform for measuring and managing corporate culture. He also lives as a speaker, writer, and advisor at www.josh.is.
Covered in this episode
EPISODE 13
The New Fabric of Life
From global supply chain disruptions to “The Great Resignation,” businesses face huge shifts in people’s relationships with materialism and work. These challenges show no signs of going away. In this episode, we explore the 15th annual Fjord Trends report, which provides practical guidance for organizations as they develop new systems and support new ways of being.
EPISODE 13
The New Fabric of Life
From global supply chain disruptions to “The Great Resignation,” businesses face huge shifts in people’s relationships with materialism and work. These challenges show no signs of going away. In this episode, we explore the 15th annual Fjord Trends report, which provides practical guidance for organizations as they develop new systems and support new ways of being.
Contributors
Martha Cotton, Global Co-Lead, Fjord, part of Accenture Song
Mark Curtis, Head of Innovation and Thought Leadership, Accenture Song
Bailey Richardson, Head of Community, Substack
Hosts: Elise Hu, Josh Klein
Elise Hu is a Los-Angeles based journalist and podcast host who spent nearly a decade at NPR, as a regular voice on flagship shows All Things Considered and Morning Edition.
Josh Klein is CEO of www.Indigometrics.com, a data-led SaaS platform for measuring and managing corporate culture. He also lives as a speaker, writer, and advisor at www.josh.is.
Covered in this episode
EPISODE 12
Flipping the Script on Deepfake Technologies
While most people probably associate AI-generated deepfakes with scams or viral social media videos, there’s far more to the technology that powers them. Generative Adversarial Networks—or GANs—have tremendous potential, from product design to synthetic data, to art and content creation. But GANs could also present an abundance of ethical, privacy and security challenges for businesses looking to innovate with these new technologies.
EPISODE 12
Flipping the Script
on Deepfake Technologies
While most people probably associate AI-generated deepfakes with scams or viral social media videos, there’s far more to the technology that powers them. Generative Adversarial Networks—or GANs—have tremendous potential, from product design to synthetic data, to art and content creation. But GANs could also present an abundance of ethical, privacy and security challenges for businesses looking to innovate with these new technologies.
Contributors
Edy Liongosari, Chief Research Scientist, Accenture Labs
Cristóbal Valenzuela, Co-Founder and Chief Executive Officer, Runway
David Danks, Professor of Data Science and Philosophy, University of California, San Diego
Hosts: Elise Hu, Josh Klein
Elise Hu is a Los-Angeles based journalist and podcast host who spent nearly a decade at NPR, as a regular voice on flagship shows All Things Considered and Morning Edition.
Josh Klein is CEO of www.Indigometrics.com, a data-led SaaS platform for measuring and managing corporate culture. He also lives as a speaker, writer, and advisor at www.josh.is.
Covered in this episode
EPISODE 11
Preparing for the Society of the Future
A select group of companies recognize that emerging consumer and investor lifestyle shifts will have a tremendous impact on business in the future. Learn how these “forerunners” are charting a course to growth by prioritizing ethical usage of technology, environmental sustainability, human care and more.
EPISODE 11
Preparing for
the Society of the Future
A select group of companies recognize that emerging consumer and investor lifestyle shifts will have a tremendous impact on business in the future. Learn how these “forerunners” are charting a course to growth by prioritizing ethical usage of technology, environmental sustainability, human care and more.
Gianfranco Casati, Chief Executive Officer, Accenture Growth Markets
Will Griffin, Chief Ethics Officer, Hypergiant
Barry Swartzberg, Chief Executive Officer, Vitality Group Inc.
Hosts: Elise Hu, Josh Klein
Elise Hu is a Los-Angeles based journalist and podcast host who spent nearly a decade at NPR, as a regular voice on flagship shows All Things Considered and Morning Edition.
Josh Klein is CEO of www.Indigometrics.com, a data-led SaaS platform for measuring and managing corporate culture. He also lives as a speaker, writer, and advisor at www.josh.is.
Covered in this episode
EPISODE 10
Brewing Up Innovation in the Cloud
Do companies really understand all that’s possible in the cloud? Sure, it’s a place where files can be stored for quick and easy access. But it also enables innovation that can help a 170-year-old brewery pour better pints of beer. In this episode, we’ll find out how businesses can truly tap into the potential of cloud today.
EPISODE 10
Brewing Up Innovation
in the Cloud
Do companies really understand all that’s possible in the cloud? Sure, it’s a place where files can be stored for quick and easy access. But it also enables innovation that can help a 170-year-old brewery pour better pints of beer. In this episode, we’ll find out how businesses can truly tap into the potential of cloud today.
Karthik Narain, Senior Managing Director and Lead for Accenture Cloud First, Accenture
Sarah Haywood, Chief Information Officer, Carlsberg Group
Zoran Gojkovic, Director of Brewing Science and Technology, Carlsberg Research Laboratory
Hosts: Elise Hu, Josh Klein
Karthik Narain leads Accenture Cloud First, with responsibility for helping clients shape, move and operate their business in the cloud to accelerate innovation and achieve their digital transformation goals. Accenture Cloud First is a multi-service group that provides the full stack of cloud services spanning strategy, industry-specific cloud journeys, cloud data and AI, migration and modernization and secure cloud management.
Sarah Haywood is Chief Information Officer at Carlsberg Group, a Danish multinational brewer. She has held a variety of IT leadership roles in the Consumer Packaged Goods industry. She has led transformational programs, drawing on a strong background in business process improvement, program management and enterprise resource planning (ERP).
Elise Hu is a Los-Angeles based journalist and podcast host who spent nearly a decade at NPR, as a regular voice on flagship shows All Things Considered and Morning Edition.
Josh Klein is CEO of www.Indigometrics.com, a data-led SaaS platform for measuring and managing corporate culture. He also lives as a speaker, writer, and advisor at www.josh.is.
Covered in this episode
EPISODE 09
Shaping the Sustainable Organization
Leaders have been under tremendous pressure to deliver financial value to stakeholders, while also committing to sustainability goals. The pandemic has only increased the need to deliver 360° value. Learn how companies with strong “Sustainability DNA” are more likely to deliver financial value and a lasting positive impact for their people, society and the environment.
EPISODE 09
Shaping the Sustainable
Organization
Leaders have been under tremendous pressure to deliver financial value to stakeholders, while also committing to sustainability goals. The pandemic has only increased the need to deliver 360° value. Learn how companies with strong “Sustainability DNA” are more likely to deliver financial value and a lasting positive impact for their people, society and the environment.
Contributors
Peter Lacy, Chief Responsibility Officer and Global Sustainability Services Lead, Accenture
Erik Osmundsen, former Chief Executive Officer, Norsk Gjenvinning (The NG Group)
Dan Harburg, VP, Global Head of Carbon Product and Technology, Indigo
Hosts: Elise Hu, Josh Klein
Peter Lacy oversees the integration of sustainability in all client work and ensures the responsible business agenda across Accenture services and internal operations. He has led the world's largest CEO studies on behalf of the United Nations Secretary General and co-led a global research program on digital transformation with the World Economic Forum, where he also sits on the Forum of Young Global Leaders foundation board.
Elise Hu is a Los-Angeles based journalist and podcast host who spent nearly a decade at NPR, as a regular voice on flagship shows All Things Considered and Morning Edition.
Josh Klein is CEO of www.Indigometrics.com, a data-led SaaS platform for measuring and managing corporate culture. He also lives as a speaker, writer, and advisor at www.josh.is.
Covered in this episode
EPISODE 08
How “New Science” Is Changing Healthcare
One good thing that’s come from the pandemic? The precedent set by scientists and drug manufacturers who produced a safe and effective COVID-19 vaccine in record time. Now biopharma companies continue to harness “New Science” to deliver incredible treatments in the midst of regulatory and economic shifts. What will they discover next?
EPISODE 08
How “New Science”
Is Changing Healthcare
One good thing that’s come from the pandemic? The precedent set by scientists and drug manufacturers who produced a safe and effective COVID-19 vaccine in record time. Now biopharma companies continue to harness “New Science” to deliver incredible treatments in the midst of regulatory and economic shifts. What will they discover next?
Contributors
Stuart Henderson, Client Account Lead and Global Industry Lead for Life Sciences, Accenture
Chris Gibson, Co-founder and Chief Executive Officer, Recursion
David Coman, Chief Executive Officer, Science 37
Hosts: Elise Hu, Josh Klein
Stuart Henderson is responsible for building relationships with the world’s leading companies operating in the United States and Canada to drive client value and co-innovation. He also guides strategies, offerings and thought leadership to help pharma, biotech, medical technology and other leading organizations reshape the future of medicine.
David Coman has been CEO of Science 37 for the past two years. The company makes it easier for patients to participate in clinical research by connecting them with doctors and nurses through telemedicine visits and home health screenings, then manages trial logistics from an integrated, comprehensive platform.
Elise Hu is a Los-Angeles based journalist and podcast host who spent nearly a decade at NPR, as a regular voice on flagship shows All Things Considered and Morning Edition.
Josh Klein is CEO of www.Indigometrics.com, a data-led SaaS platform for measuring and managing corporate culture. He also lives as a speaker, writer, and advisor at www.josh.is.
Covered in this episode
EPISODE 07
Getting to Know the "Reimagined" Consumer
Since the pandemic began, people around the world have dramatically shifted their views on the businesses they support and the products they use. Hear what consumers are really thinking and how companies can make sure they align and grow in the face of these changing priorities.
EPISODE 07
Getting to Know the
"Reimagined" Consumer
Since the pandemic began, people around the world have dramatically shifted their views on the businesses they support and the products they use. Hear what consumers are really thinking and how companies can make sure they align and grow in the face of these changing priorities.
Contributors
Kevin Quiring, Managing Director, North America Customer Sales & Service Lead, Accenture Strategy
Nevine El-Warraky, Global Industry Lead – Song
Hosts: Elise Hu, Josh Klein
Elise Hu is a Los-Angeles based journalist and podcast host who spent nearly a decade at NPR, as a regular voice on flagship shows All Things Considered and Morning Edition.
Josh Klein is CEO of www.Indigometrics.com, a data-led SaaS platform for measuring and managing corporate culture. He also lives as a speaker, writer, and advisor at www.josh.is.
Covered in this episode
EPISODE 06
Where Will the Future of Business Take Place?
Companies are already revolutionizing where and how we work, consume and socialize. What does the future of business look like? Learn how virtual worlds are opening up new possibilities for manufacturing, research and commerce by redefining our sense of place. We’ll also explore the innovative way leaders can empower their teams by pushing decision-making to the “edge.”
EPISODE 06
Where Will the Future of Business
Take Place?
Companies are already revolutionizing where and how we work, consume and socialize. What does the future of business look like? Learn how virtual worlds are opening up new possibilities for manufacturing, research and commerce by redefining our sense of place. We’ll also explore the innovative way leaders can empower their teams by pushing decision-making to the “edge.”
Contributors
Annette Rippert, Group Chief Executive – Strategy & Consulting, Accenture
Alex Kipman, Technical Fellow, Microsoft
Andy Cohen, Co-Chief Executive, Gensler
Hosts: Elise Hu, Josh Klein
Annette Rippert oversees all aspects of Strategy & Consulting, which works with C-suite executives and boards of the world's leading organizations, helping them accelerate their digital transformation to enhance competitiveness, grow profitability and deliver sustainable value. Annette's global team of more than 40,000 people includes strategists and consultants, industry and function experts, data scientists and human performance professionals.
Elise Hu is a Los-Angeles based journalist and podcast host who spent nearly a decade at NPR, as a regular voice on flagship shows All Things Considered and Morning Edition.
Josh Klein is CEO of www.Indigometrics.com, a data-led SaaS platform for measuring and managing corporate culture. He also lives as a speaker, writer, and advisor at www.josh.is.
Covered in this episode
EPISODE 05
What Makes a Business Future-Ready?
Organizations who want to continue to thrive in today’s uncertain environment have been confronted with a new imperative: lean into digital technologies and optimize business operations. The result? A precious few of them have become “future-ready.” A tech start-up and a 150-year-old stalwart share what it takes to get there.
EPISODE 05
What Makes a Business
Future-Ready?
Organizations who want to continue to thrive in today’s uncertain environment have been confronted with a new imperative: lean into digital technologies and optimize business operations. The result? A precious few of them have become “future-ready.” A tech start-up and a 150-year-old stalwart share what it takes to get there.
Contributors
Manish Sharma, Group Chief Executive – Operations, Accenture
Daragh Sibley, Director of Data Science, Stitch Fix
Jeffrey Rutherford, Senior Vice President and Chief Financial Officer, Diebold Nixdorf
Hosts: Elise Hu, Josh Klein
Manish Sharma oversees Accenture’s comprehensive portfolio of business process services for specific business functions, including finance, procurement and supply chain, marketing and sales, as well as industry-specific services, such as banking, insurance and health services. He leads a team of over 145,000 professionals, charged with developing, selling and delivering intelligent operations for clients.
Daragh Sibley leads a team of data scientists that are focused on optimizing the portfolio of products stocked in Stitch Fix's inventory. They use algorithms and the scientific method to leverage Stitch Fix’s large and unique dataset about client preferences, purchasing behavior and merchandise attributes.
Jeffrey Rutherford is responsible for optimizing Diebold Nixdorf’s global financial systems and driving the alignment of the company’s strategy to its financial performance. He has a 35-year career in corporate finance and accounting, with over 20 years in senior leadership roles.
Elise Hu is a Los-Angeles based journalist and podcast host who spent nearly a decade at NPR, as a regular voice on flagship shows All Things Considered and Morning Edition.
Josh Klein is CEO of www.Indigometrics.com, a data-led SaaS platform for measuring and managing corporate culture. He also lives as a speaker, writer, and advisor at www.josh.is.
Covered in this episode
EPISODE 04
Where Does Your Business Need to Double Up?
There’s a deepening awareness of the value that lies at the intersection of digital technology and sustainability – and the need for businesses to focus on both. Hear about the strategies and lessons learned from executives who seized this opportunity and launched a “Twin Transformation.”
EPISODE 04
Where Does Your Business Need to Double Up?
There’s a deepening awareness of the value that lies at the intersection of digital technology and sustainability – and the need for businesses to focus on both. Hear about the strategies and lessons learned from executives who seized this opportunity and launched a “Twin Transformation.”
Contributors
Jean-Marc Ollagnier, Chief Executive Officer, Accenture Europe
Jack Levis, former Senior Director of Engineering, UPS
Steve Wilhite, Senior Vice President of Energy & Sustainability Services, Schneider Electric
Hosts: Elise Hu, Josh Klein
Jean-Marc Ollagnier has management oversight of all industries and services in Europe, which accounted for $14.4 billion of Accenture’s revenues in fiscal year 2020. Over his 30-year career, he has served clients in many industries, including utilities, energy, oil & gas, chemicals and natural resources, and financial services.
Steve Wilhite joined Schneider Electric in 2011 through its acquisition of Summit Energy where he had been CEO and President. Since that time, his team has grown to become the largest buyer of energy in the world. They currently manage more than $30 billion in energy spend for 4,500+ Schneider Electric clients, in addition to delivering sustainability consulting and efficiency-related services.
Elise Hu is a Los-Angeles based journalist and podcast host who spent nearly a decade at NPR, as a regular voice on flagship shows All Things Considered and Morning Edition.
Josh Klein is CEO of www.Indigometrics.com, a data-led SaaS platform for measuring and managing corporate culture. He also lives as a speaker, writer, and advisor at www.josh.is.
Covered in this episode
EPISODE 03
A Powerful Business Case for Happier Workers
Caring for employees across personal and financial dimensions is not only the best way to unlock people’s true potential, it’s also better for business. We explore groundbreaking research that demonstrates a new, more profitable way to think about worker well-being.
EPISODE 03
A Powerful Business Case for Happier Workers
Caring for employees across personal and financial dimensions is not only the best way to unlock people’s true potential, it’s also better for business. We explore groundbreaking research that demonstrates a new, more profitable way to think about worker well-being.
Contributors
Ellyn Shook, Chief Leadership and Human Resources Officer, Accenture
David Rodriguez, Executive Vice President and Global Chief HR Officer, Marriott International
Fran Katsoudas, Executive Vice President and Chief People, Policy & Purpose Officer, Cisco
Kelly Monahan, former Thought Leadership Research Principal Director, Accenture
Cameron Flowers, Founder and CEO, Floreo Labs
Hosts: Elise Hu, Josh Klein
David Rodriguez, Ph.D., leads human resources for Marriott International, the world’s largest hospitality company with a portfolio of more than 7,600 properties operating in 133 countries and territories. Rodriguez and his global team are focused on advancing employee wellbeing and inclusion through the company’s Take Care culture.
Fran Katsoudas oversees critical functions that instill Cisco’s conscious culture, contribute to the company’s overall performance, and advance Cisco’s purpose to Power an Inclusive Future for All. Her team ensures holistic care for the well-being of Cisco’s people while positively impacting communities everywhere.
Elise Hu is a Los-Angeles based journalist and podcast host who spent nearly a decade at NPR, as a regular voice on flagship shows All Things Considered and Morning Edition.
Josh Klein is CEO of www.Indigometrics.com, a data-led SaaS platform for measuring and managing corporate culture. He also lives as a speaker, writer, and advisor at www.josh.is.
Covered in this episode
EPISODE 02
Why Business Leaders Must Become Tech Leaders
Until 2020, many companies believed they were further along in their digital evolution than they actually were. Listen in as we learn how some enterprises reimagined their systems to leverage technology, say good-bye to ‘the way we’ve always done things’ and meet the needs of the moment.
EPISODE 02
Why Business Leaders Must Become Tech Leaders
Until 2020, many companies believed they were further along in their digital evolution than they actually were. Listen in as we learn how some enterprises reimagined their systems to leverage technology, say good-bye to ‘the way we’ve always done things’ and meet the needs of the moment.
Contributors
Paul Daugherty, Group Chief Executive – Technology & Chief Technology Officer, Accenture
Mona Flores, Global Head of Medical AI, NVIDIA
Allard Castelein, CEO, Port of Rotterdam
Hosts: Elise Hu, Josh Klein
Elise Hu is a Los-Angeles based journalist and podcast host who spent nearly a decade at NPR, as a regular voice on flagship shows All Things Considered and Morning Edition.
Josh Klein is CEO of www.Indigometrics.com, a data-led SaaS platform for measuring and managing corporate culture. He also lives as a speaker, writer, and advisor at www.josh.is.
Covered in this episode
EPISODE 01
Growth: It Comes Down to Experience
What should business leaders know about meeting customer needs in a post-pandemic world? We're talking to the CEOs who are rethinking the customer experience.
EPISODE 01
Growth: It Comes Down to Experience
What should business leaders know about meeting customer needs in a post-pandemic world? We're talking to the CEOs who are rethinking the customer experience.
Contributors
Mark Curtis, Head of Innovation and Thought Leadership, Accenture Song
Chris Milk, Founder and CEO, Within
Carrie SiuButt, CEO, SimpleHealth
Brian Whipple, former CEO, Accenture Song
Hosts: Elise Hu, Josh Klein
Elise Hu is a Los-Angeles based journalist and podcast host who spent nearly a decade at NPR, as a regular voice on flagship shows All Things Considered and Morning Edition.
Josh Klein is CEO of www.Indigometrics.com, a data-led SaaS platform for measuring and managing corporate culture. He also lives as a speaker, writer, and advisor at www.josh.is.
Covered in this episode