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ServiceNow Implementation Lead

multiple locations +view all Job No. 11298863 Full-time

Job Description

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Learn more about how we are measuring value in all directions with Accenture's 360 degree Value Integrated Reporting.

We are: 

Accenture’s ServiceNow Business Group, and one of only 5 Global Strategic Partners with ServiceNow. We help our diverse clients tackle their toughest challenges while unleashing their fullest potential…and then some. What makes our approach so unique? Operating across ANZ, we bring together commercial innovation and leading-edge technologies to deliver an integrated, mobile and interactive experience that far exceeds expectations. How? Our passion meets purpose! Through our diverse culture and inclusive thinking, we embrace our employees' ideas taking them from concept to practical solutions. Not to mention, we sleep well at night knowing our work directly impacts and improves the way the world works. We keep our tech smarts sharp by providing abundant training and certification opportunities. Are you ready to learn and grow in a career, while making a difference?   

Qualifications

What we are looking for: 

  • >3 years' experience implementing ServiceNow solutions

  • Hold ServiceNow System Administrator or similar certification

  • Demonstrated experience with ServiceNow ITOM, service mapping and discovery, event management, and IT Service Management

  • Strong Javascript skills

  • Capabilities / Certifications in at least one of the following is desirable: SPM, Service Portal, and IntegrationHub

  • Experience designing, deploying and operating ServiceNow in an enterprise-scale, multi-vendor IT Service Management environment

  • Lead and develop the skills of a team of engineers

  • Understanding of IT infrastructure operations.

Due to the nature of work we are considering ONLY AUS CITIZENS

Clearance: Baseline or above

Locations

Canberra, Melbourne, Sydney

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