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Delivery Lead  / Tech Architect

Job Location: Canberra

Regional Description: Australia

Job Number: 00686306

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- Job description

Your career in Accenture Health & Public Service

Delivery Lead  / Tech Architect

 

Do you want to do work that matters?

Join us to transform Health and Public Service

 

As a consultant with Health & Public Service, you'll help clients deliver more effective, efficient and affordable health care, offering your insight to drive change from the back office to the doctor's office.  You'll build an extraordinary career by using your expertise to help governments and other public service organisations become more effective, efficient, and engaged.

 

Accenture Health & Public Service

 

Our Health & Public Services Group brings together people with first-class consultancy skills and specialist industry expertise. This group is dedicated to helping health organisations, government agencies and other public service organisations deliver better solutions for the people they serve. By leveraging your management consulting, analytics, technology, operations and outsourcing skills, you’ll help clients design and implement strategies that improve the overall quality of services that are delivered to your friends, family and neighbours.

Role Requirements

 

The delivery lead is primarily responsible for overseeing and evaluating the effectiveness of the service delivery teams. The lead is heavily involved in all aspects of delivery, partnering with the client’s sustainment manager to make sure that service levels are met across the following key areas;

  • Incident
  • Problem
  • Request
  • Change
  • Availability
  • Capacity

The lead needs to have demonstrated experience in ITSM discipline and ITIL framework.

 

About Accenture

 

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 459,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

 

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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