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Retail & Consumer Goods Technology Manager

Job Location: Melbourne

Regional Description: Australia

Job Number: 00676647


- Job description

Your career in Accenture Products


Retail & Consumer Goods Technology Manager

Do you want to help the world’s best-known brands?

Join us to address their most complex issues


As an experienced professional, your market-leading industry, management and technology-consulting expertise will help clients navigate their landscape. You'll provide the critical solutions that improve their performance and deliver better outcomes for their consumers.


Accenture Products Group


Our Products Group brings together people with first-class consultancy skills and specialist industry expertise. You will develop a career working across a range of industries including legal, retail, consumer goods and services, automotive, infrastructure and travel.  To join us here you’ll need the sharp thinking to solve complex business problems and provide deep industry insight and technological know-how on a global level. The scope of the role, exposure to clients and cutting-edge technologies will provide an ideal platform to develop your consulting career.


Key responsibilities:

  • Reviewing and analyzing the store operations processes

  • Define business requirements and understand & explore business issues being encountered

  • Facilitation of client store operations workshops where applicable to understand requirements and/or present and validate potential solutions

  • Lead the delivery and execution of specific initiatives or portions of initiatives as defined by the client

  • Ensure best practices and standards are implemented

  • Manage the relationship with the customer and be the "Primary Face" to the customer throughout the implementation process

  • Document the customers’ business needs through to implementation/configuration

  • Working with teams across multiple geographic locations, workforces and key stakeholder’s groups

  • Teaming with high caliber Accenture colleagues in day to day activities

  • Leveraging our global network of Accenture professionals to strengthen your client prepositions and recommendations

Role Requirements


We are looking for an experienced Retail Store Operations expert with experience in:

  • Designing and developing efficient and innovative store operations processes

  • Integrating back-end solutions to shop floor systems (POS, labelling, pricing)

  • Training end users to manage the new processes and systems

Preferred skills & experience:

  • Knowledge of all of the best practice of SAP Retail processes

  • Deep knowledge of Retail Store Operations processes

  • Expertise in implementing new store processes across a number of retail outlets

  • Experienced in Blueprinting and process design

  • Retail Industry Experience

  • Excellent communication (verbal, written and presentation) and interpersonal skills

Nice to have:

  • Category Management tool/process experience

  • POS system design experience

  • JDA or other planning tool experience

About Accenture


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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