Beverly Tam

Business Process Services Analyst


"Technology can empower us to achieve greater things and make an impact on others."

What I do

I standardize and improve operational processes by developing strategies, utilizing technologies such as automation and providing market-specific insights to the product I support. In my role, I have the opportunity to explore the latest processes and tools and handle different side projects. Doing so enables me to understand how technology can transform how we work and do business.

Currently, I help implement cybersecurity measures for a social media platform. Our goals are to identify and get rid of scammers to protect the users from financial fraud. This project gives me a great sense of achievement because I can see the impact my team is making on other people’s lives and society.

Learn more about Operations Careers.

A day in my life

I usually start my day with client and team catch-ups. We discuss the status of current projects, brainstorm on innovation ideas, improvement plans and how to integrate automation, artificial intelligence and other emerging technologies into our processes and tools.

To provide the best operational solutions for my clients, I regularly join training activities and keep myself updated on the latest technology and business trends. From virtual classes to classroom sessions and external events, you’ll never run out of learning opportunities at work—this is one of the reasons why I enjoy being a part of Accenture.

Throughout the day, I work with a multicultural team, a majority of which speak a second language. As a diverse, tight-knit group, we do fitness exercises together, organize huddles and enjoy sharing snacks. I appreciate my teammate’s diverse experiences and skills. Through our different perspectives, we creatively approach a challenge and come up with unique solutions. It’s all about working together towards a common goal.

I enjoy meeting new people and helping change other people’s lives. I believe in giving back to society, so I regularly volunteer for Accenture’s corporate citizenship activities. I remember a time when I volunteered to show senior citizens how technology and devices can help improve their lives. This experience made me happy because I was able to share and use my skills in a meaningful way.

In my spare time, I coach fresh graduates in career development. By sharing my work experience, I hope to inspire them to find their dream jobs at a young age. I’m also learning to speak, read and write in Japanese.

"Technology can empower us to achieve greater things and make an impact on others."

My advice

Whatever industry or field you’re planning to get into, be ready to work in a fast-paced environment. Be open to learning new things. Take advantage of internal training and opportunities where you can work with diverse teams and tackle exciting challenges. Don’t hesitate to move on to different projects where you’ll get to explore the latest technologies and processes. As you grow your skills and experience, you’ll be in a better position to provide more effective and impactful solutions for your clients.

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