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Travel consulting

From recovery to sustainable growth

The Guide: Interview with citizenM

Travel trends ready for take-off in 2023

Get ready for the next travel adaptation

World Economic Forum

Overcoming the say-do gap in travel


Traveler experience

Elevate the traveler experience by improving retail interactions and developing end-to-end solutions that diversify revenue and build loyalty. Learn more.

Data-led travel operations

Enhance performance, reduce costs, and increase real-time decisions by tapping into cross-organizational data and insights. Learn more.

Technology transformation

Embark on a transformation journey to modernize the technology landscape, bringing forth agility, innovation, and resilience, underpinned by cloud. Learn more.

Recovery strategy & sustainable growth

Grow your business by building a sustainable revenue model that adds profitability and creates resilient revenue streams for the future. Learn more.

Empowering workforce excellence

Respond to changes in your workforce by building a cost-efficient organization fit for purpose while improving the employee experience. Learn more.

What we think

Humans first. Consumers next.

Discover how companies can make sense of unpredictable consumer behavior by looking outside of traditional segmentation strategies.

Disruption-proofing the aviation industry

How can data and applied intelligence help the aviation industry manage delays and cancellations?

Destination sustainability

Discover the sustainable practices shaping the future of the hospitality industry.

The current state of air cargo capacity

Insights and data on global air cargo capacity.

Case studies

IHG’s digital experience upgrade

We helped IHG Hotels & Resorts refresh their mobile app. The result? A sleek, seamless experience that’s helping guests rest even easier.

A net zero roadmap for travel & tourism

WTTC’s decarbonization framework and concrete actions set the framework for Travel & Tourism companies to achieve 2050 targets.

Upgrading the traveler experience with NFTs

Banyan Tree Group piloted a digital scavenger hunt at its Laguna Phuket resort to increase its customer experience and boost ancillary revenue.

Embark: Travel, tech and trust podcast series


Combating human trafficking in travel


Data is hidden treasure


En route: Sustainability, transparency and trust

Compass: Travel blog

Our leaders

Emily Weiss

Senior Managing Director – Global Industry Sector Lead Travel

Liselotte de Maar

Managing Director – Strategy, Travel, North America

Miguel Flecha

Managing Director – Products Lead, Iberia

Mike Tansey

Managing Director – Strategy & Consulting, Travel, Growth Markets