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Consumer Goods & Services

Welcome to the new era of commerce.

Rethinking strategies to tackle new industry pressures


Where we serve


Discover how we are working across the food value chain (seeds, farming and processing) to drive innovation and growth for our agri clients.


Check out how we are transforming the beauty customer experience and enabling clients to discover new areas of opportunity fueled by data.


Enabling the transformation of beverages through human-centric product innovation and sustainable models, driving superior performance and experience.


We’re helping food companies pivot to consumers' evolving needs for quick, healthy, socially responsible products that elevate experiences.

Home and personal care

From personal care and hygiene to home care products and appliances, we help clients adapt to a new reality, driven by evolving consumer lifestyles.

Change from every angle: Henkel

See how Accenture is helping Henkel foster growth through the growth of their people.

Change that’s more than skin deep for Shiseido

Shiseido is using digital to create new beauty experiences.

Raising a glass to M&A success

Carlsberg taps into a winning IT integration strategy.

What’s new in consumer goods and services

What we think

Total Enterprise Reinvention

We outline how organizations can achieve higher levels of performance through technology and innovation by embracing “Total Enterprise Reinvention”.

The life centricity playbook

Growth through relevance begins when businesses stop seeing customers and start seeing people.

Accenture Life Trends 2023: Control and Power

Our annual report digging into the cultural and human behavior trends that will shape 2023.

Meet the team

Oliver Wright

Senior Managing Director – Consumer Goods & Services, Global Lead

Rajat Agarwal

Commerce Industry Lead – Accenture Song

Kim De Maeseneer

Lead – Products Industry Group, EMEA

Venky Rao

Senior Managing Director – Consumer Goods & Services Lead, North America