What It Is

A comprehensive approach that creates a more productive and adaptive workforce, uses digital technology to reinvent the employee experience and redesigns organizations to be more agile.

Why It Matters

Digital technologies demand that people acquire new skills. And people are demanding new ways of working. These two trends call for new talent and organization strategies.

Where It's Going

Leading businesses are reimagining the nature of work, pivoting their workforce to create new forms of value and scaling up "new skilling."

Future Workforce Reskilling

Creating new business value by equipping people with the skills they need to collaborate with intelligent technologies.

Missing middle skills for human-AI collaboration

Many emerging roles will be fulfilled by people and machines working together in the dynamic space called “the missing middle.”

It's learning. Just not as we know it.

How to accelerate skills acquisition in the age of intelligent technologies.

Getting worked up with AI: Reimagining the role of humans

AI is triggering an urgent call to reskill workers. But before reskilling, businesses must first get to grips with reconfiguring work.

Workforce Experience and HR

Reinventing HR with digital technology and personalized solutions that put people first and transform the employee experience.

The big disconnect: AI, leaders and the workforce

AI promises to boost revenues and employment. But many business leaders risk missing this opportunity unless they rethink how their people can work with intelligent machines.

How to create a better work experience

It starts with treating employees like consumers.

Measured and treasured

Massachusetts puts HR analytics to work for its people

Agile Organization

Flexible structures, processes and leadership that help people to embrace fast-moving change and innovate at speed and scale.

How the human factor can make or break growth

Research shows the primary barriers to advancing a company’s operations are human factors.

Healthcare talent shortage: Fact or fiction?

The Association of American Medical Colleges predicts a growing talent gap that will only worsen. But Accenture sees the situation differently.

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