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Procurement Services Operational Supervisor

Job Location: Warszawa

Regional Description: Polska

Job Number: 00623709


- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at


Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.

The role of a Procurement Services Operational Supervisor is to be the central point of contact for overall EMEA procurement operations.  In this role you partner with managers to execute processes and deliver exceptional service. This person will assist our client’s employees to successfully navigate the procurement process to meet their procurement needs.  The Procurement Services Operational Supervisor will be overseeing the EMEA procurement team assisting the supplier in completing requisite documents and assist Accounts Payable in resolving processing issues.

What will you do:

  • Provide exceptional customer service throughout the procurement process, including setting customer expectations, gathering requirements, performing the necessary procurement activities, communicating timely status updates, and ensuring customer satisfaction
  • Managing efficient, smooth EMEA Procurement operations delivery
  • Working with internal customer and supplier, provide all relevant information and documents to assist Contract Services, Strategic Sourcing and Legal in their reviews and negotiations.
  • Initiate supplier qualification process using the appropriate tool, and collaborate with Supplier Maintenance throughout the supplier qualification process
  • Update procurement tickets on a timely basis to communicate status and issues to internal customers and key stakeholders

What do we expect from you? 

  • 5+ years experience in purchasing/procurement environment or customer service related experience
  • 2+ years experience in supervising small team
  • Strong oral and written communication skills
  • Able to multitask in a fast paced work environment
  • Proficiency with productivity tools, including MS Office and Google Apps

What can we offer:

  • Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
  • Using foreign language and new technology solutions daily, cooperating with various Clients 
  • CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform

When applying please enclose the below statement:


"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."


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Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

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