Winning in the digital economy

The banking industry has never seen more disruption—new, innovative challengers and advanced technologies are changing market structure and taking a bite out of revenues. In fact, 17 percent of industry players that entered banking over the last 13 years have grabbed one-third of revenue growth in Europe. For incumbents, the time to act is now.

Simply becoming a digitally better version of themselves isn’t enough to turn the tide. Like their competitors, banks need to become more relevant and harness digital to drive growth, they must rethink their “North Star” business models and be bold in reorienting their organizations—or they risk being left behind as the industry changes around them.

That’s where Accenture Banking comes in. Whether we're helping modernize core banking operations, turn a mobile banking experience into a social one, or reinvent payment and credit models, our banking consulting services empower clients with data-driven insights and the right tools to adopt a mindset fit for today's—and tomorrow’s—digital landscape.

The Open Banking revolution is here

Technology + regulations are unlocking the banking value chain and how a bank acts now will shape its future to lose or win.

Open Banking is evolving the industry toward hyper-relevant, platform-based distribution and enabling banks to expand their ecosystems and extend their reach. Those that treat it as an opportunity vs. a threat will position themselves for a thriving, open, digital future.

Explore our collection of thought leadership to make sure your bank is ready.

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How we can help

Our banking consulting services are powered by deep industry experience and backed by a truly global presence.


Banking delivery centers around the world, including India, Spain, China & the Philippines


Of the top 50 banks worldwide are our clients


Of the top 20 money managers worldwide are our clients

Case studies

Brazilian bank disrupts the auto loans process

We created a pioneering app that elevated the car-buying experience for all involved.


HSBC revamps HR services and employee experience

We helped HSBC transform its HR function to deliver enhanced services.


The iGaranti service turns banking on its head and transforms how people manage their money.

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What we think

COVID-19: How banks can manage the business impact

We are helping our clients address the short- and long-term consequences of COVID-19.


Purpose-driven banking: Win customer trust

By putting customers first, banks can achieve bountiful gains in both customer trust and economic value.


Top commercial banking trends in 2020

Jared Rorrer shares the top trends he believes will reshape the commercial banking industry this year.

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Banking blog

We uncover the issues making waves in banking and payments, from digital transformation to compliance to technology—and everything in between.

Collaboration is reshaping payments in 2020

Global Payments Lead Sulabh Agarwal launches a new blog series on the trends driving change in payments this year. First up: Collaboration.

How commercial banks can take the fight to digital entrants

Ray Daly looks at SME customer onboarding and considers how incumbent banks can respond effectively to emerging, hyper-agile competitors.

Digital process automation for banks

Our guest bloggers explore how banks can unlock customer and colleague value by automating digital processes.

Explore Accenture research, partnerships and activities making headlines in the banking industry.

Bank fees are getting squeezed in the face of regulation and new competitors, putting 5% of revenues at risk, Accenture report finds

Eliminating fees, increasing transparency and helping customers make good financial decisions could stem losses and help banks increase revenues.

Accenture collaborates with JPMorgan Chase to create flagship branch

We teamed with JPMorgan Chase & Co. to design its new flagship branch that drives digital & physical customer experiences, bringing the brand to life.

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