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Application Support Specialist (2nd line support)

Job Location: Krakow

Regional Description: Poland

Job Number: 00585523

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- Job description

What is your role?
  • Performing application 2nd support level analysis
  • Incident and Problem management
  • Interacting with application users
  • Cooperating with other application support lines (service desks, software development teams)
 
What do we expect from you?
  • Basic knowledge or experience with Software Development Lifecycle 
  • Fundamental knowledge and experience with ITIL framework
  • Basic skills with: Unix, SQL and at least 1 programming language
  • Very good written and spoken English and disposability to work on shift basis
  • Analytical approach for problem solving 
 
What can we offer?
  • Work experience on international environment
  • Opportunity to be a part of IT project that follows current IT trends
  • Work hours flexible to some extent
  • Ability to work from home (to some extent)
 


 

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