Skip to main content Skip to footer

The intelligent back office

July 24, 2019

In brief

The new back office transformation

Digital and the user-centricity it enables create an obligation and an opportunity for a new government back office—a value engine, not a cost centre.

People-centred experiences

Seventy-three per cent of public service finance leaders think the traditional finance talent profile needs to change quickly and dramatically.

Digital on the inside

Seven in ten public service finance leaders think they are the right person to use digital to improve organisation-wide performance.

Data-driven backbone

Our experience suggests that procurement organisations can achieve a fifteen per cent savings by transforming and integrating their operating models.

Change comes in different forms

About the Authors


Health & Public Service Intelligent Back Office Lead – UK & Ireland​​

Emma Cooper

Health & Public Service Consulting Lead – UK & Ireland


Health & Public Service Consulting Lead – Europe


Global Managing Director – Health and Public Service, Consulting

Visit our Subscription and Preference Center
Follow us: