The brave new world of Open Banking

Most market watchers now view Open Banking as an inevitable and accelerating structural trend. Indeed, what’s coming from this trend is akin to the 17th century open Dutch economy. Much like the Dutch’s entrepreneurial traders, innovative banks will need to master the art of both interdependence and bilateral trade. Winners will create value from both export and import flows to secure their share of the new value being created, navigate a far more competitive market and drive tremendous growth—all at an accelerating pace.

Done correctly, banks can exploit bilateral trade to thrive in this brave new world—strengthening their customer franchises and brand, maintaining a defined culture and growing business through open collaboration beyond financial services.

Get outbound Open Banking right

Outbound masters will build customer loyalty, monetize their distribution reach, avoid becoming a commodity and generate new business by exporting information and services through:

• Strategic partnerships within a larger, mutually beneficial ecosystem
• Early API dominance, beyond the minimum regulatory requirements
• New products and services, bank micro-services
• New roles as Payment Initiation Service Providers (PISPs) and Account Information Service Providers (AISPs)

RELATED: Two of our four winning bank models are best placed to exploit outbound Open Banking: Digital Category Killer & Utility Provider

Get inbound Open Banking right

On the import side, banks can more meaningfully incorporate products and services from third-party partners into their offerings. This can be everything from data (such as free credit scores) to merchant-funded rewards and more.

Inbound masters will rapidly enhance personalized banking customer service, build customer loyalty, generate new fees and lower the bank’s operating costs by:

• Offering more banking products and services—such as loans, insurance products or money transmissions, wholesale funding lines, etc.—that lie outside their capabilities or risk appetite
• Extending their services beyond those traditionally offered by banks—such as home, auto, consumer goods, travel services—to support a more complete customer journey
• Embracing the range of product and service opportunities offered by fintechs
• Innovating more quickly, taking ideas to market in a few weeks or even days
• Distinguishing their brand when everyone has the same plug-and-play products

RELATED: Two of our four winning bank models are best placed to exploit inbound Open Banking: Digital Relationship Manager and Open Platform Player

We have the expertise to help banks find the best routes to navigate the Open Banking opportunity and sail around any threat.