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Retail consulting

STORE OF TOMORROW

A new reality for the near future of retailing

Retail’s responsible reset

HOLIDAY SHOPPING SURVEY 2022

Find out how consumers are planning for the holidays with greater precision

Capabilities

Store of Tomorrow

Reset your stores to fully integrate online and offline to deliver services and experiences that meet evolving consumer expectations.

ai.RETAIL

Bringing AI-powered solutions to transform marketing, merchandising and supply chain for retailers.

Retail ESG & Sustainability

Integrate environmental, social and governance into every retail department and business unit to connect profit with sustainability.

Retail Sourcing

Reset retail sourcing to be a strategic asset for retailers, while pivoting the function to digital ways of working.

Retail Supply Chain

Futureproof your local supply chain to strategically meet shifting consumer preferences, including last mile and sustainable delivery.

Retail Workforce

Redefine the future of work and create omni-connected experiences to skill and scale a future-ready retail frontline and corporate workforce.

Digital Retail

Transform your customer shopping experience across digital channels and stores, and re-shape P&L to adapt profitably to the changing landscape.

Retail Cloud

Futureproof your technology with cloud and develop ecosystem partnerships to enable consumer experiences with speed and agility.

Retail Merchandising

The role 'retail merchant' is being reinvented through automation to provide predictive insights.

Digital makeover at The Body Shop

The Body Shop adopts cloud-based IT to lay foundation for growth.

Amplifon turns up the volume on workforce learning

Global hearing aid retailer Amplifon launches new cloud learning solution with mobile-first design for an enhanced user experience.

Boots: Prescription for success

Boots grows its online prescription market share with an enhanced patient experience.

What's new in retail

Explore

Omni-connected retail workforces—a new dynamic

Creating value for retail employees through omni-connected experiences.

Explore
Explore

Retail consumer trends in purchasing

Discover what’s really driving retail purchasing today.

Explore
Explore

Scaling ESG solutions in fashion

Discover the actions and solutions for fashion leaders across seven sustainability priorities.

Explore

What we think

Planning for the holidays with greater precision

Find out how consumers are planning for the holidays with greater precision.

Retailers, meet me in the metaverse

Discover the continuum of technology and experience that is reshaping retail.

Store of Tomorrow

Discover a new integrated vision for the near future of retailing.

Retail leaders

Jill Standish

Senior Managing Director – Global Lead, Retail

Brooks Kitchel

Senior Managing Director – Accenture Strategy, Retail

Gautham Reddy

Managing Director & Global Retail Technology Lead

Beth Marrion

Senior Managing Director – Retail, North America, Chicago Office Managing Director

Lori Zumwinkle

Senior Managing Director – Retail Lead, North America

Laurent Thoumine

Senior Managing Director – Retail Lead, EMEA

Rajat Agarwal

Commerce Industry Lead – Accenture Song

Retail news