SERVICE

Credit

Deliver the hyper-relevant commercial and retail lending experiences customers expect in today’s digital world.

Credit operations built for the digital economy

Digital technologies—analytics, intelligent automation, mobility, APIs, fintech, cloud and more—should be sweet sounds to retail and commercial credit institutions. Why? Applying such innovations enables traditional lenders to deliver hyper-relevant lending experiences: optimized data-driven insights, “phygital” interactions, online originations, real-time visibility into loan tracking, fast processing and no paper.

We help lenders do just that. Draw on advanced data analytics, workforce approaches, processing power and new technology to make the shift to smart, lean and secure digital credit operations. It creates the best blend of channels within streamlined, automated processes across the full credit value chain. Those bold enough to make the move benefit from well-informed lending decisions, speedier time to close, highly productive staff, distinct employee and customer experiences and growth. We can help you rebuild your credit operations to thrive in the digital economy—and beyond.

Credit capabilities

Traditional banks and lenders can draw on our origination and servicing solutions to revamp processes, delight customers and keep pace with market change.

Consumer lending

Capitalizing on digital to modernize consumer credit journeys, satisfy borrowers and grow business

Commercial lending

Transforming commercial lending for future-ready customer experiences and new growth

Auto finance

We help banks and auto captive finance companies go digital to meet customer and dealer needs

Equipment finance

We help banks and captive equipment finance companies enable future-ready digital lending operations

Non-performing loans

Implementing a digital-enabled, industrialized approach to managing non-performing loan portfolios

Commercial real estate: Occupier services

Empowering corporate real estate organizations to optimize business results

Commercial real estate: Asset services

Reimagining real estate asset management for superior business outcomes

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What distinguishes our credit capabilities?

Deep experience

Decades working with more than 100 major lenders globally

One stop for change

End-to-end services for credit operations transformation—from sales through servicing and default management

Business process services

Lowering operating costs through our back-office processing support

Technology

Deploying and maintaining the technology critical to modern credit operations

Mature onshore/offshore model

Driving higher quality, lower costs, greater process efficiencies and faster reaction to market and regulatory changes

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Our technology alliances

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We extend our credit services through strong alliances with leading software providers, helping lenders best execute their business strategies and stay market-relevant.