Job Location: Luxembourg
Regional Description: Luxembourg
Job Number: 00516623 00516623_en
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.
This is an extraordinary opportunity to build a rewarding career – with excellent benefits – at Accenture. Working in highly collaborative teams for world-leading clients, we’ll nurture your talent in an inclusive culture that values diversity. While fast-tracking your career, you’ll have the flexibility to pursue your specialist passions. So, whatever your work and life goals, we’ll help you achieve them. Sooner.
Accenture's Distribution and Marketing Business Service helps the Chief Marketing Officers and Heads of Retail, Distribution, and Digital at Financial Services organizations to enhance customer engagement, grow revenues, cut cost-to serve, and stay ahead of the market. Our unique blend of innovative digital thinking, financial services expertise and market-leading technology is coupled with a comprehensive breadth of skills, a global footprint, and a network of nearly 50,000 financial services professionals with wide-ranging experience in devising, developing, and delivering strategies and solutions. These capabilities and assets enable us to generate growth and create new business models that drive high performance across our clients’ organizations.
As a part of Accenture Distribution & Marketing Services in Luxembourg , you will work seamlessly within Accenture and with our clients to shape and implement a Customer Experience solution that addresses our clients’ business needs.
We are looking for talented and motivated people who will:
•Provide solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in depth knowledge of organizational objectives and demonstrates to work creatively and analytically (strong diagnostic skills).
•Possess strong credibility at a client and/or within Accenture, which involves negotiating or influencing on significant matters
•Be comfortable with fast paced projects and high-pressure settings
•Have the flexibility to be able of working independently at a client or within Accenture.
•Enter new client environments and produce results using practical skills that are easily transported between different industries.
•Expertise in Banking, Wealth Management, FinTech or other industries with innovative sales and distribution models that could be applied to Financial Services
•Minimum of 4 years of prior experience defining, planning or leading transformational initiatives in a consulting or professional services firm(s) or as part of corporate strategy or transformational initiatives
•Minimum of 4 years of functional experience with Branch Network / Retail Stores, Contact Center, Mobile & Online Banking user applications such as CRM, policy/account, knowledge management, lead management
•Minimum 4 years of experience in customer experience, traditional and digital marketing, sales, or service
•Bachelor’s Degree (Business, MIS or related), MBA preferred
•Proficient in Microsoft Office tools (Powerpoint, Excel, Word)
A knowledge of the following domains would be also appreciated
•Distribution model design, and strategic roadmap formation
•Distribution strategy and operating model design and roadmap formation
•Lead and referral management
•Traditional and digital marketing and customer analytics (next best action)
•Omni-channel distribution models and digital sales / ecommerce
•Marketing operating model
•Branch model / format design / network planning
•Direct distribution models (digital and contact center) strategy and transformation
•Front office IT architecture
•Digital bank business models
•Marketing automation & analytics
•Interactive marketing, analytics and Big Data ü CRM / SFDC functional / program skills
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.
Your future working environment
If you join Accenture, you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.
Next to our excellent terms of employment and fringe benefits, we invest considerable resources to provide on-going training that builds and extends professional, technical and management skills in all areas. At Accenture, you will operate in a professional environment where entrepreneurship is hugely encouraged. Together with international colleagues you will work on high impact projects for many of the Fortune 500 companies.
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 411,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
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