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CDS Analyst (Data Management Reviewer with Dutch) CL13

Dublin Job No. r00194843 Temporary

Job Description

General Information

Position: CDS Agent - Dutch Speaking

Location: Office based in Sandyford, Dublin 18, Ireland

Work Hours: Monday - Friday (Flexible 9 am to 6 pm or 8 am to 5 pm)

What we do
Take ownership of the internal GMS business graph and build a connected strategy across various functions that create and utilize this data

Representatives will help Improve sales data quality in the internal Client Relationship Management system.

Objectives

  • Enhance our understanding of our clients by enhancing the accuracy and completeness of our customer data
  • Create a seamless experience for sales and our clients by utilizing tools, automation, and workflow processes which minimize sales and client impact
  • Our first priority is to ensure critical data within our systems is accurate
  • Implement process controls to safeguard the integrity of our client data and the various data relationships in our systems
  • Our processes are categorised into various workflows


Duties and Responsibilities:

  • Review and Approve or deny connections within a review tool based on client Policy
  • Review data provided by advertisers and validate it matches the corresponding internal CRM object e.g. the contact for the advertiser s company
  • Review content e.g. Ads run by the advertiser or the account billing address and tag it to existing Client Relationship Management listings
  • Read, understand and make decisions based on policy documents
  • Correspond with internal salespeople regarding any appeals filed
  • Review content, create tasks, follow up on open tickets
  • Provide feedback on trends identified in reviews
  • General data entry related tasks
  • Provide suggestions to improve the process and workflows

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com.

We are a global collective of diverse talents. Innovators improving the way the world works and lives. We provide an accessible, inclusive, open and welcoming workplace that helps everyone make the most of their professional potential. Discover how we are accelerating equality for all in the workplace.

Please advise if you have any particular requirements, so we can look into arranging reasonable adjustments to the recruitment process. You can contact us at accessIErecruitment@accenture.com.

Qualifications

Required Experience


Familiar with and user of social media products
Excellent work pacing time management skills, able to work independently
Attention to detail is essential to ensure the quality of work execution
Able to work in multiple tools web browser windows at one time
Shows initiative
Familiar with MS office mainly excel for updating progress
Candidates should have good search and navigating skills
Interpersonal Skills
Self starter, can easily adapt to change new content, changing policies
Good problem solving

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