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Sales Operations Associate Manager with English

Dublin Job No. 11947448 Full-time - Hybrid

Job Description

  • Work in collaboration with Client's Sales Strategy Operations lead in designing and governing a reporting function that will equip the operations team with historical and real time performance insights

  • Drive a positive client experience through thought leadership, continuous improvement and effective project management

  • Present insights and recommendations to internal and client leadership stakeholders

  • Lead the EMEA Reporting function

  • Develop, coach and manage your direct reports to ensure operational excellence

  • Focuses, motivates and inspires the team in a goal and results orientated way by driving optimum individual and team performance.

  • Single point of contact and escalation point for Reporting within EMEA

  • Establish a global Accenture and Pinterest global governance to roll out reporting standardization programs, create a forum for best practice sharing and problem solving Provide additional support to any region facing performance challenges where reporting and analytics interventions need to be strengthened

  • Maintain program global roster for HC reporting, invoice validation, budgeting, etc.

  • Reporting key EMEA milestones, challenges and performance on identified OKRs on a regular basis

  • Specific areas of responsibilities and oversight include

  • Account Assignments

  • Account Assignment portion of account transitions.

  • Regular Updates and Audits of Salesforce hygiene and processes

  • Transfers due to personnel changes as needed

  • Project Management and Communication

  • Manage Incoming requests and sprint management.

  • Questions regarding the progress, scope, or details or projects, new reporting project requests.

  • Ownership Sales Credit Disputes

  • Any escalation relating to account ownership changes, or anything that will affect revenue or sales credit.

  • Quota setting management

  • Mid QTR Quota Changes Any account transition requiring quota adjustment, relief etc.

  • QTRLY Quotas Tasks relating to setting of quotas on both pod and rep level

Qualifications

  • Ideally a proven experience in managing or leading a number of reporting analysts in a sales environment would be advantageous.

  • English fluency required, with exceptional written and verbal communication skills

  • Ideally, 5 years of professional experience in strategy operations in a demanding highly analytical environments such as management consulting, investment banking, or in a tech media company

  • Understanding of sales and digital advertising platforms plus working knowledge of sales systems and tools such as Salesforce and Tableau, Excel and Google Sheets

  • Demonstrated problem solving experience providing data driven business insights

  • Proven ability to be successful in a complex, fast paced environment, planning and managing at both the strategic and operational level. Organized, detail oriented and strategically focused.

  • BA BS degree in quantitative or analytical major engineering, mathematics, accounting, economics or relevant work experience strongly preferred.

  • Experience with SQL, Tableau, and Salesforce is a plus

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