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Senior Account Manager - ConcentricLife

London Job No. r00209398 Full-time

Job Description

Healthcare Communications Senior Account Manager - ConcentricLife

Career Level: CL9

Location: London (hybrid)

Who We Are:

ConcentricLife, a part of Accenture Song, is a full-service health and wellness advertising agency spanning three distinct specialist practices that bring over 20 years of deep subject matter expertise: healthcare (ConcentricLife), rare disease (ScoutLife), and wellness (RitualLife). Our core mission is to create brands that live at the very centre of the human health experience.

From ConcentricLife, we build brand experiences that change health trajectories and restore life. We study human behavior to put wellness brands at the centre of daily Rituals. We find and connect the underserved to care with ScoutLife.

We are a community where great minds and talent gather to discover something unexpected, be encouraged to dream like innovators, and to adopt the do with determination and agility. We are spirited collaborators! We love to be challenged! We know thoughtful always wins, and above all else, we never settle!

As a testament to our success, ConcentricLife has been named Agency of the Year 9 times, most recently in 2021, and awarded Best Places to Work by MM+M in 2019 and 2023.

We are seeking a Senior Account Manager to join our London-based international team who will have an important role in establishing and championing positive client relationships. You are considered the backbone of the team, with strong leadership skills and recognised potential for further growth, and are relied upon to get the job done. You have a strong understanding of agency capabilities and are able to comfortably sell in new work to clients.

You should be a proactive problem-solver able to collaborate with teammates to identify and implement efficient strategies. Your passion for healthcare encourages you to deliver exceptional results.


  • Build and maintain positive client relationships, ensuring a strong understanding of their needs and goals, effectively communicating these to the internal agency team
  • Create and propose suggestions and plans for agency recommendations, POV’s and strategic initiatives
  • Partner closely with creative and integrated producer partners
  • Maintain complete working knowledge of assigned disease segment, products, and target audiences
  • Work with strategy partners to develop creative briefs and strategic plans
  • Play an active and informed role in tactical brainstorming
  • Provide accurate and timely product forecasts and handle billing
  • Build SOWs with Integrated Producer
  • Handle and guide junior account team members



  • Extensive experience in an account/client services role in the healthcare or pharmaceutical advertising industry, with a track record of strong delivery.
  • Experience leading or mentoring others
  • Strong written and verbal communication skills
  • Ability to thrive in a fast-paced environment and manage deadlines
  • Ability to tell a simple and compelling story visually and verbally
  • A drive to elevate thinking and provide outstanding work
  • A curious mentality and a desire to constantly learn and grow

What We Value:

LIFE; Never Stop Learning, Seek to Invent, Lead Fearlessly, Act Like an Entrepreneur

What’s in it for you:

Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:

  • 25 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.
  • Family-friendly and flexible work policies.
  • Attractive pension plan with financial wellbeing support and resources.
  • Private healthcare insurance plan and Mental Wellbeing support.
  • Employee Assistance Programme, Career Development and Counselling.
  • A range of generous Parental Leave offerings.

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.

Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

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