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Procurement BPO Category & Strategic Sourcing Manager

London Job No. r00200606 Full-time

Job Description

Procurement BPO Category & Strategic Sourcing Manager 

Location: UK

Career Level: Manager

Accenture is one of the world’s leading providers of sourcing and procurement services, we help our clients’ architect, build and operate high performance procurement organizations through our global and flexible solutions. At Accenture we partner with forward-thinking business leaders of the world’s most dynamic companies, to transform procurement and drive sustainable changes to their cost structures.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

As one of the leading procurement Business Process Services specialists, Accenture excels at helping companies build the foundation for long-term growth. We are committed to delivering exceptional service through our exceptional people, and as an employee you’d enjoy a fulfilling career in an innovative environment where challenging and interesting work is part of daily life.

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.

Accenture people build careers in four different areas of our business: Consulting, Technology, Business Process Services and internal Corporate Functions.  Each area offers a unique career experience and a compelling mix of work and training opportunities, work environment and structure for career progression.

Business Process Services professionals work on projects across a range of business processes, business applications and information technology.  They may provide technology services, such as application management, infrastructure management and systems integration, or they may deliver business process services, including finance and accounting, procurement and human resources. Depending on the role, Business Process Services professionals may be based at a client’s office or in one of Accenture’s 50 delivery centers around the world.  

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

The Position:

Accenture is seeking a strong individual with deep category & sourcing expertise for the role of Procurement Category & Sourcing Manager – BPO (Business Process Outsourcing) within the  Corporate Professional Services Procurement Category Advisory practice. This role will be dedicated to one client and will focus on sourcing and category management across BPO sub-category:

Key Responsibilities: 

  • Work with Practice & Client Team to develop and implement client specific category planning and management for the BPO categories.

  • Develop and maintain category-specific knowledge assets and market intelligence that capture expertise / best practices 

  • Provide strategic sourcing oversight and category knowledge in support of the Sourcing Project Management function on projects within categories of expertise 

  • Infuse market insights into the sourcing process on projects within categories of expertise  

  • In collaboration with Sourcing Project Management and/or Procurement Practice Advisory, engage with customers’ senior management team members to provide perspective on current market trends to inform client strategic decisions/sourcing initiatives in line with business goals and objectives 

  • Leverage category expertise to support new sales and drive significant client business value 

  • Establish, grow, and leverage network of suppliers, industry practitioners, and procurement professionals within categories of expertise 

  • Work collaboratively with suppliers and customer stakeholders to identify continuous cost and performance improvement strategies 

  • Provide educational and learning opportunities to internal colleagues and external clients (ex. Webinar, Spend Trends publications) on industry trends, supplier landscape changes, and market intel within categories of expertise 

  • Coach and develop sourcing project managers in their professional development and pursuit of building category knowledge within area of expertise 


Basic Qualifications:

  • Bachelor’s Degree or equivalent work experience  

  • Procurement/consulting or category-related industry or supplier experience 

  • Strategic sourcing, category management, and/or professional industry experience related to a range of the following sub-categories:  

    • BPO

    • Knowledge of working with suppliers such as HCL Techologies, NTT Data, TCS plus the other large off-shore BPO solution providers

Professional Skills:

  • Thorough understanding of the supplier landscape and interpretation of market trends within the identified categories listed above. 

  • Demonstrated success with key clients or stakeholders  

  • Ability to develop and frequently refresh category market intelligence and insight tools to support internal sourcing teams and educate external client stakeholders  

  • Ability to apply insights to customer’s situation for meaningful impact 

  • Ability to influence and persuade senior level client stakeholders 

  • Ability to adapt to the varied corporate cultures and organizational structures of our customers 

  • Ability to interface with customers and suppliers via strong written and verbal communications skills  

  • Existing positive relationships within industries related to the identified categories listed above. 

  • Strong sourcing knowledge to be able to translate category to sourcing strategy 

  • Well-developed, solution-oriented selling skills 

  • Proven ability to work creatively and analytically in a problem-solving environment 

  • Ability to drive transformational change 

  • Solid multi-phase project management skills 

  • Strong ability to effectively manage in a matrix organizational structure working with multiple internal stakeholders 

  • Ambition to drive the category forwards, innovating internally and with ecosystem partners to drive incremental value for client

  • Ability to effectively lead strategic sourcing efforts related to Travel & Fleet categories within the context of integrated Plan, Source, Make and Deliver supply chain processes.

Travel Requirements:

  • This position may require regular travel to client location and Accenture offices in Prague and London 

About Accenture

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Closing Date : 30th April 2024

Accenture reserves the right to close the role earlier if a suitable candidate is found.

About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at

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