Life / Medical Insurance Underwriter
Location: Hybrid (Majority of the time will be home working and occasional visits to the office)
Salary: Competitive plus excellent benefits
Career Level: Analyst
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.
“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO
Are you an underwriter with an appetite for providing excellent customer service whilst balancing risk and resolution of cases?
If so, look no further for your next career challenge!
We’re looking for an Underwriter to join our Underwriting department within Customer Services. We are looking for someone with experience of underwriting of Life, Critical Illness and a working knowledge of disability benefits including Income Protection.
You will become part of a team of Underwriters who work closely together with other Customer Service colleagues to make sure the needs of the business, customers and distributors are all met.
You will provide fair and balanced underwriting decisions using the appropriate amount of evidence necessary.
You will assess all applications that aren’t accepted by our online underwriting engine – initial applications, additional information, amendments – and you will assess all medical evidence upon receipt from third party sources, in a timely manner within agreed Service Level Agreements and always with the customer and our reputation in mind.
You will also provide a telephone service for pre-sale enquiries, being the first point of contact for our advisers when they are looking to place business with us, providing accurate indications of underwriting decisions and working with Sales to ensure advisers consider us their number one provider.
You will liaise with Customer Services, Sales and our reinsurance partners when required, representing the Underwriting department in a positive and collaborative way.
You will develop a good understanding of the business and contribute to ‘best practice’ overall for our customers and colleagues
You will be innovative, forward thinking and able to identify opportunities for improvements in our philosophy, processes and procedures. You will be able to demonstrate good lateral thinking and proactive problem-solving skills, have sound decision making skills and the ability to recognize risk events, manage and escalate these where appropriate