Job Description

We have a fantastic opportunity for a Business Change Consultant to join our growing Business Change Practice.

You will be responsible for supporting the Business Change Manager in creating, designing, and leading change management workstreams on a variety of our client projects, with a focus on user adoption and creating sustainable, lasting change.

What you’ll be doing:

  • Supporting with the creation of innovative and human-centred Business Change Management strategies and plans to support our clients with their change projects
  • Assisting project teams in integrating change management activities into their overall project plans
  • Assisting the Business Change Manager in the identification and assessment of business requirements, identifying the people impacts of change
  • Identifying and assessing business change impacts, identifying areas that need change management intervention
  • Supporting the Business Change Manager in the design, delivery and management of communications, stakeholder engagement, training, and adoption activities
  • Supporting in the assessment of business readiness for change and recommend activities to embed the change within the business
  • Assisting the project team to ensure that requirements documentation can be easily translated into test plans, user acceptance activity and training material
  • Developing and maintain strong client and stakeholder relationships, including REPL resources, client teams and other third parties
  • Assisting the growth of our business change practice

What we’re looking for:

  • Previous experience of working in business change management workstreams or related roles (inc. training, communications, requirements gathering).
  • Knowledge of business change management methodologies, tools and techniques
  • The ability to interact professionally with a diverse group, including executives, managers and subject matter experts
  • Understanding of variety of delivery methodologies including waterfall, agile and hybrid models
  • Strong business and systems analysis skills with the ability to troubleshoot when required
  • Excellent verbal and written communication skills with the ability to engage all types of audiences
  • A desire to help grow our business change practice
  • A strong desire to continue developing change management skills and a focus on continual professional development
  • Confident in using total MS office suite

At REPL, we don’t just facilitate diversity and inclusion, we celebrate and endorse it. Our people are at the heart of the company, and by promoting an open and collaborative environment, we’re able to provide an inclusive and uplifting environment for all our teams, whilst continuing to deliver above and beyond for our clients. From our Employee Engagement and Wellbeing groups to Pride, EDI and Women in Tech, celebrating employee individuality is at the forefront of our culture. As such, we particularly encourage applicants from a diverse range of backgrounds.

On top of our super fun list of job perks, REPL Group prides itself on being a family-first, family friendly work environment. We offer enhanced maternity, paternity, parental leave and flexible working to ensure that work-life balance.


 It would be ideal if you had:

  • A Change Management qualification (e.g.  APMG Foundation) or experience in delivering business change management
  • Experience of using communications and training software to enable change management programmes
  • Understanding and previous experience of using Design Thinking principles and human-centered design
  • Experience of business change either from a consultancy or retail background
  • Good knowledge and experience of Retail including areas such as;
      • Workforce transformation
      • Retail supply chain
      • Store stock management
      • In-store technology




    All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

    COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

    What people are saying about us

    "Love love love!

    Current Employee - Analyst in London, England.

    Pros: Fantastic culture, amazing flexibility, good rewards, varied work/projects, lots of extra-curricular activities/group.

    Cons: Salaries competitive but not market leading, work life balance can be questionable at times.

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