Job Description

Spark44

JOB TITLE:  PROJECT DIRECTOR -  CONFIGURATOR

FUNCTION:  PROJECT MANAGEMENT

REPORTS TO:  TECHNOLOGY DIRECTOR – CONFIGURATOR / OPERATIONS DIRECTOR

REPORTING OFFICE:  BIRMINGHAM

Location: Birmingham

Accenture is a leading global professional services company who have joined forces with, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person.

Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

This role will work within the Spark44 team, serving a global automotive client (Jaguar Land Rover Transforms Global Marketing Communications Model | Accenture).  The Spark44 team creates brand communications, delivering award-winning creative and marketing effectiveness across end-to-end customer communications.

The Project Director will be responsible for the delivery of JLR Vehicle Configurators, in line with Reveals, globally.  The configurator plays a critical role in the customer journey and therefore ensuring readiness for Reveal is essential. The role has the responsibility for ensuring overall delivery for programmes managed within the team in accordance with the agency’s goals, balancing the details with the big picture. The Project Director must be able to report on project status for the channel they represent. The role is integral to ensuring best practice project management is adhered to, as well as refining current process and creating new ones. The Project Director is expected to work efficiently, independently and be able to delegate appropriately. The role has the responsibility to collaborate with wider teams to ensure successful project outcomes and overcoming any challenges. The Project Director will be available to advise on anything project related, and will be a first point of escalation for the Configurator PM’s.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

  • Accountable for delivering programmes of work for all Configurator markets
  • Build strong, trusting relationships with key stakeholders
  • Work closely with the Technology Director and Team Leads to establish deliverable plans and allocate resource effectively
  • Ensure the client partner understands agreed workflows and manage expectations accordingly
  • Provide leadership, mentoring and guidance to the Project Managers
  • Be the first point of escalation for assessing project inputs or delays
  • Adjust timing plans adapting to both process growth and project specifics (in-flight and templated)
  • Understand the status of all projects going through the Configurator team, communicating effectively with both locations
  • Risk assessment of projects and understanding the impact of client decisions
  • Collate work effort for any requested projects
  • Prioritise tasks for the Configurator team (both offshore and UK based teams) based on overall project delivery
  • Ensure all relevant internal resources and meetings have been organised in a timely manner
  • Collaborate with other teams on continuous improvement initiatives, ensuring the correct internal stakeholders are advised at the appropriate point
  • Able to have difficult conversations both internally and externally to protect deliverables
  • Provide problem solving and trouble-shooting skills to ensure risks are managed and prevented
  • Work closely with the Operations Director on impact analysis and investigation of client requests
  • Be able to brief the Configurator Project Managers and Team Leads clearly on any changes to deliverables and impact analysis
  • Present a positive approach to change management
  • Ensure the team provide informative and clear handovers to the other Project Managers
  • Coordinate wider teams to resolve any challenges that arise
  • Be adaptable -  equally comfortable with the planning and delivery of long term projects (12m+) as with fast turnaround actions necessary for legal compliance
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Qualifications

  • QUALIFICATION

Degree educated in a relevant transferable function (desirable but not required)

WORKING BACKGROUND

Extensive digital experience within an agency involved in global digital content

Configurator knowledge/experience advantageous but not essential

Experience managing and working to immovable deadlines

Problem solving and risk evaluation and management

Pro-active development and implementation of best practice processes

Able to demonstrate depth of knowledge in project management tools

Demonstrate financial understanding

Formal project management methodology experience e.g. Agile, Prince2

Luxury/automotive advertising experience is a plus but not required

Professional and mature conduct

COMMUNICATION

SKILLS AND OTHERS

Able to articulate and present ideas with conviction

Able to manage the expectations of multiple stakeholders, both internal and external

Must have confidence to promote best practice of Project Management

Solid analytical, problem solving and decision-making skills

Highly organised with great attention to detail

The ability to coach / mentor based on past experience

Strong delegation skills

Solid leadership skills

IT literate

ATTRIBUTES

Multi-tasker who understands the value of their time and the time of others

Positive attitude towards challenging situations and able to provide clear direction to relevant teams and line reports

Approachable, outgoing and easy to work with

Adept at working effectively under pressure and meeting deadlines

Commercially aware

PERSONAL QUALITIES / BEHAVIOURS WE LOOK FOR:

Proactivity – willingness to put yourself forward for new challenges.

Acting with integrity, respect and thoughtfulness.

Delivering through others, adapting where necessary to achieve and deliver beyond your own limits.

Demonstrating humility. Adapting quickly to new situations.

Ability to make sound and timely decisions, knowing when to escalate to avoid commercial risk.

Strong analytical skills: thinking short and long term.

Appreciating the value and concerns of other team members. Acting as an Ambassador for your area.

Looking to avoid ‘waste” – be it time, money, energy or emotion.

Actively striving to contribute and support others, building a strong network for yourself both internally and externally.

Demonstrating enthusiasm, energy and imagination. Wanting to contribute to the culture of the agency. Working hard, but having fun along the way.

What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

About Accenture

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

What people are saying about us

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Current Employee - Analyst in London, England.

Pros: Fantastic culture, amazing flexibility, good rewards, varied work/projects, lots of extra-curricular activities/group.

Cons: Salaries competitive but not market leading, work life balance can be questionable at times.

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