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INDUSTRY

Public Service consulting

In the face of accelerating change, we help public sector organizations to embrace innovation and transform fast-to operate smarter, achieve more and improve services.

When the world moves, move ahead

When the only constant is change, adopting an agile mindset and culture of innovation creates new opportunities to transform the public sector. We help you bring public sector services to life, affordably and efficiently, by harnessing disruptive potential and digital technologies. So you can put the citizens, communities, workers and businesses you serve at the heart of progress.

Innovating where industry and technology intersect, we bring a wealth of expertise to resolve the biggest challenges facing public sector organizations today. We combine fresh thinking, insights, and experience with the capabilities to help you modernize and achieve more from your resources.

Whatever your future vision, we enable you to turn new ideas into reality, deliver better experiences and improve outcomes for all those you serve. So, when the world moves, you’re moving ahead.

Citizens: Know them to serve them

Truly human government moves at the speed of citizens. We surveyed 5,000 citizens in 5 countries; including USA, UK, Germany, Singapore and asked them, what will make citizens engage more with digital government?

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Transforming public service

By leveraging our deep industry expertise and applying it to the specific challenges that public organizations face, we can deliver proven solutions end to end. We're infusing government with the fresh thinking it needs to give citizens what they want.

Modernizing the core

Evolving core operations, processes and systems whilst embedding innovation, leaders can deliver the services that citizens demand.

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Innovative Technologies

Driving technology use to tackle opportunities and challenges, prepare for change and create value.

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Truly human government 

Truly human governments break down silos, build up capabilities and empower workforces to move from transactions to relationships with citizens.

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Public sector consulting

We bring the insight, experience and delivery capabilities needed to help leaders bring Living Governments to life.

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Capabilities

Across the public sector, we’re helping transform organizations to continuously adapt and improve outcomes through innovation.

Health and Human Services

Reimagining service models and harnessing data insights to drive better decisions, improve program design and deliver more people-centric policies.

Education

As digital natives flood campuses, we're innovating to close the divide between students and administrators.

Back Office Transformation

Our expertise in emerging tech is transforming the back office into innovation hubs.

Pensions

Reinventing the retirement experience via digital retirement agencies that are transforming pension models for providers and benefits for members.

Public Safety

Explore how public safety, policing and law enforcement evolve in an age of digital disruption.

Cities

Our strategy to revive cities? Design, create value, get political buy-in and scale via the ecosystem.

Nonprofit

Nonprofits face mounting pressures amidst opportunities to tap innovative technologies. What is the right approach to achieving results?

Case studies

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COVID-19

COVID-19: UK medical ventilator production

We worked with Rolls-Royce as part of the VentilatorChallengeUK Consortium. Read more.
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Public Service

Virtual assistant makes the cut for cosmetologists

Texas Department of Licensing & Regulation uses AI to deliver better customer and employee experience.
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Health & Human Services

Innovation without limits at DWP Digital

Successful innovation requires a different approach with today’s rapidly evolving technology.
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What we think

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Public Health

Unravel the social factors: Person-centered health

Experience design and advanced analytics offer deep insights into social determinants of health.
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Public Service

Public Services: At the forefront of COVID-19

Meeting citizens’ needs during COVID-19 and beyond demands technology, collaboration and innovation.
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Voices of Accenture Public Service

Meet our subject-matter experts and get their latest takes on the most pressing issues facing public servants.

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Health & Human Services

Child welfare: Upskilling for virtual case work

The challenge we now face is that moving to virtual communications is not only a technical problem but an adaptive one.

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Education

The dawn of the hybrid era in higher ed

Distance learning has experienced three eras. Is the surge in demand for online during COVID-19 bringing us to the fourth?

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Health & Human Services

The real work of virtual interactions in child welfare

Should child welfare systems abandon virtual client interactions as soon as possible? Not at all.

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Corporate initiatives

Service AI for business transformation

The power to seize opportunity before it knocks. Read more.

Innovating for society

Find out how we are using technology and building skills to make a positive impact. Read more.

Creating a culture of equality in the workplace

At Accenture, our goal is to create a workplace environment where everyone feels like they belong…and experiences equal opportunities. Read more.

News

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Connect with us

Accenture Public Service on LinkedIn

Insights to deliver public service for the future.

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We provide insights for #publicservice orgs to transform & deliver outcomes that matter.

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Experience that counts, innovation that works and outcomes that matter.

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Consulting careers

Partner with clients to implement strategies that improve essential services. Enable public service organizations to solve for today while anticipating tomorrow by helping them embrace emerging technologies and prepare for workforces of the future.

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