Delivery Lead
THE WORK: Discover the opportunity to make a meaningful impact through your expertise. You will be a subject matter expert with deep knowledge and experience, using your influencing and advisory skills to guide important decisions. Engaging with multiple groups, you will contribute to key resolutions and provide solutions that benefit various areas. This role invites you to bring your advanced capabilities to a dynamic environment where your insights will be highly valued and your contributions truly appreciated.
- Drive incident and outage management, ensuring timely investigation and restoration.
- Monitor systems and analyze trends to enhance performance and prevent future incidents.
- Track and facilitate the acceptance of changes within production environments.
- Operate information technology production services in alignment with established protocols and service agreements.
- Collaborate with diverse stakeholders to maintain smooth and efficient operations.
Required:
- Advanced proficiency in Account Delivery Management
- Advanced proficiency in Business Operation Maanagement
- A minimum of 8 years of experience in relevant related skills
- Bachelor's degree in relevant field of studies
Preferred:
- Advanced Estimation and Planning
- Advanced Work Management
- Intermediate Risk Assessment
- Intermediate Process Improvement
- Beginner Confilict Resoluton
Kuala Lumpur
Igualdad de oportunidades en el Empleo
Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, grado de discapacidad, estado de veterano, orientación sexual, identidad o expresión de género, información genética, estado civil, estado de ciudadanía o cualquier otro motivo o circunstancias protegidas por las leyes federales, estatales o locales.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.