Technology Support Engineer
THE WORK: Explore new opportunities to build knowledge and support the group while engaging in problem solving discussions. This role will involve developing expertise in Workplace Technology Remote Support, fostering a collaborative environment where learning and contribution are valued. Join us in this exciting journey and make a meaningful impact.
Drive incident and outage management, investigation, and restoration processes.
Monitor systems and analyze trends to enhance performance and prevent future incidents.
Track and facilitate the acceptance of changes to production environments.
Operate information technology production services in alignment with established protocols and service level agreements.
Collaborate with colleagues to maintain smooth and efficient technology operations.
HERE'S WHAT YOU WILL NEED:
Beginner proficiency in Workplace Technology Remote Support.
It is advantageous to have prior experience in relevant related skills.
Bachelor's Degree in relevant field of studies.
BONUS POINTS IF YOU HAVE:
Beginner proficiency in customer service skills.
Beginner proficiency in communication skills.
Beginner proficiency in analytical thinking.
Beginner proficiency in time management.
Beginner proficiency in adaptability.
Mandaluyong City
Statement zur Chancengleichheit
Wir suchen Menschen mit eigenem Lebensentwurf und ungewöhnlichem Lebenslauf. Individuell statt uniform. Vielfalt statt Norm. Diversität ist unsere Stärke und eine wesentliche Komponente der Unternehmenskultur von Accenture. Wir fördern ein integratives und offenes Arbeitsumfeld, in dem sich jeder so zeigen kann, wie er ist. Bei Accenture sind alle Bewerber:innen willkommen: unabhängig von Herkunft, Nationalität, Glaube, Behinderung, Alter, Familienstand, Partnerschaftsstatus, sexueller Orientierung, Geschlecht und anderen gesetzlich geschützten Gründen.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.