Julie Schwendimann, vice president of global shared services at Stanley Black & Decker, quickly saw the benefits of the new operating model when the global pandemic hit and her team kept closing the books and paying the bills on time—while delivering timely insights to manage customer service. Schwendimann joined more than 150 business and industry experts at Accenture’s Future-Ready Forum and discussed what successful leaders are doing differently to thrive in this time of compressed transformation.
During this Forum fireside chat, Julie discussed how Stanley Black & Decker, a $14.5 billion global diversified industrial leader with 56,000 employees in more than 60 countries, approached moving to intelligent finance operations. In particular, she talked about what it takes to transform the core finance activities to optimize business performance and the strategic value delivered using data-driven insights.
Schwendimann’s view is confirmed by Accenture’s global research that reveals that organizations with highly mature operations are considered “future-ready” and are, on average, 1.7 times more efficient and 2.8 times more profitable. They also improve their talent mix, customer experiences and ecosystem relationships. Yet only 5% of finance leaders say they have future-ready operations while 35% want to be there in three years.