Accenture SynOps

An innovative human-machine operating engine that optimizes people, technology, data and intelligence – to deliver results previously unimaginable.

Innovative human-machine operating engine

Accenture SynOps is an innovative human-machine operating “engine” that optimizes the synergy of applied intelligence, digital technologies and talent to help organizations transform business operations, create exceptional user experiences and deliver results previously unimaginable.

SynOps harnesses data and insights from more than 1,000 Accenture client engagements and hundreds of years of cumulative expertise across business functions, industries and domains. By synthesizing this with data from clients’ existing systems and drawing on external data to provide benchmarks, SynOps identifies high-impact opportunities for business process reinvention. The result, in addition to a higher return investment from existing IT systems, is greater insights — enabling better decisions and business outcomes.



Accenture SynOps is an innovative human-machine operating engine that optimizes people, technology, data and intelligence. See more.

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Delivering results previously unimaginable


We helped a multinational food and beverage company generate nearly $30m in savings by automating their procurement processes.

15 to 1

We helped a global hotel chain to reduce the time it takes to process an invoice from 15 days, to 1.


We helped a high-tech company increase its revenue 11 times over, in just 4 months.

Explore SynOps

SynOps brings together the optimal assembly of talent, human-machine work orchestration, powered by insights and intelligence derived from diverse data sources, that gives organizations a fit-for-purpose and flexible roadmap for achieving higher levels of efficiencies across the enterprise and enable intelligent operations.

SynOps enables companies to make their organizations more flexible, agile and responsive, helping them generate additional value by driving growth and scaling operations quickly.


Explore how SynOps comes to life in our centers using 360° VR.

SynOps key services

SynOps for finance

Freeing and empowering finance talent to connect with the rest of business to deliver innovative ideas.

SynOps for procurement

Creating intelligent source-to-pay experiences while delivering unprecedented cost efficiencies.

SynOps for marketing

Activating targeted and personalized digital-first campaigns in high-priority markets.

SynOps for Finance

Moving finance from transactional to strategic

SynOps for Procurement

Delivering the right information at the right time

SynOps for Marketing

Activating exceptional customer experiences

Case studies

Intelligent technologies boost productivity 45%, giving agents more time to delight guests.​

A US bank sets up defenses against financial crimes, avoiding millions in potential penalties.​

Helping a global medical technology leader reinvent procure-to-pay.​

A global bank transforms its KYC compliance operations and improves customer experiences.​

How Accenture SynOps is transforming source-to-pay for a global beauty leader.​

How a food and beverage company transformed its HR and Finance & Accounting services.​

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"SynOps’ greatest value is in how it creates compound intelligence from emerging technologies powered by human expertise to deliver better insights, which lead to better-informed decisions, stronger outcomes — and results previously unimaginable."

— Nirav Sampat, Group Technology Officer – Accenture Operations

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