Skip to main content Skip to footer

Case Study

Using technology to drive environmental excellence

Why we chose Salesforce Net Zero Cloud to help us measure our environmental performance—and meet our goals


It’s one thing for a company to have environmental sustainability goals; it’s another to achieve them.

Accenture has been setting and achieving ambitious environmental sustainability goals for over a decade, and we’re not slowing down anytime soon. As we work towards our goals of 100% renewable electricity by the end of 2023 and eliminating single use plastic items like straws, cups and utensils from our offices, the technology and analytics we implement today will help accelerate us toward even more ambitious goals tomorrow.

Salesforce Net Zero Cloud is a leading environmental accounting solution that helps organizations collect data, calculate emissions, and measure environmental footprints. The system allows us to capture and measure environmental data for use in reporting to outside stakeholders according to data disclosure requirements.

Measurement capabilities within Salesforce Net Zero Cloud are important enablers in helping us meet our goals. After all, you won’t know if your efforts are working unless you measure them. And it helps to have one of the top environmental accounting platforms to ensure accuracy.

Our environmental sustainability goals include:

  • Achieve net-zero emissions by the end of 2025. Accenture will make actual reductions in emissions by achieving 100% renewable electricity, engaging key suppliers to reduce their emissions and equipping our people to make climate-smart travel decisions.
  • Move to zero waste. By the end of 2025, Accenture will reuse or recycle 100% of e-waste, such as computers, servers, and office furniture; and will eliminate single-use plastics in our locations.
  • Plan for water risk. Accenture will develop plans to reduce the impact of flooding, drought and water scarcity on our business and our people in high-risk areas by the end of 2025; in addition we now measure and reduce water use in these locations.

Salesforce Net Zero Cloud is helping us evolve data management capabilities in line with the latest technology available, delivering a single place for internal stakeholders to record environmental impact.

Strengthening a sustainable digital core

A solid digital core serves as the centerpiece of Total Enterprise Reinvention — our deliberate strategy that aims to set a new performance frontier for companies — and provides a sole source of truth to accelerate business outcomes and achieve goals with greater accountability.

This also applies to our goals for sustainability. To strengthen our digital core, we used accessible cloud storage and AI to become a more agile and data-driven organization. Our ‘composable architecture’ is now 95% in the cloud. This means we can plug and play the best SaaS applications for our business, helping us stay ahead of the fast pace of technology.

We also developed entirely new capabilities to collect, analyze, and report on our sustainability data. With the proper data and information more easily accessible through a sole source, Accenture can better understand its carbon footprint and make more sustainable business decisions.

Measurable environmental excellence

Accenture thinks every business must be a sustainable business, as customers, employees, partners, regulators, and communities demand more progress and greater transparency.

With the power of Salesforce Net Zero Cloud, we will measure and calculate our carbon emissions generated across the entire operation.

Looking ahead with a new system in place, we underscore our commitment to reporting and delivering on financial and sustainability performance through our comprehensive 360° Value Reporting. Our environmental performance will be disclosed based on data gathered and analyzed through Salesforce Net Zero Cloud to help us track our progress on many of our environmental goals.