Commerce & Sales Transformation Consultant / Manager
Are you passionate about driving revenue and transforming how businesses sell in a digital-first world? Do you thrive at the intersection of strategy, technology, and customer experience — turning AI and commerce capabilities into measurable sales growth? If so, you'll find the right opportunity here.
The Practice — A Brief Sketch
Accenture Song accelerates growth and value for our clients through sustained customer relevance. We bring together strategy, creativity, technology, and data to design and deliver meaningful experiences at speed and at scale.
Within Song Commerce & Sales, we are building next-generation sales capabilities at the intersection of AI, digital commerce, and revenue growth. Our Commerce & Sales practice focuses on transforming how organizations attract, convert, and retain customers — leveraging AI-driven tools, agentic workflows, and intelligent selling platforms to unlock sustainable growth.
As part of our Commerce & Sales team, you will help clients modernize their sales ecosystems — from lead generation and pipeline management to AI-assisted selling and post-sale expansion — ensuring sales motions are efficient, insight-driven, and built for scale.
Key Responsibilities
Sales Strategy & Transformation
Define and redesign end-to-end sales processes — from lead qualification to deal closure and account expansion — for improved conversion and revenue outcomes
Develop go-to-market strategies, channel optimization plans, and sales coverage models aligned to client growth objectives
Help clients adopt AI-assisted selling tools (e.g., next-best-action, intelligent forecasting, automated outreach) to improve sales rep productivity and pipeline velocity
Design and implement sales transformation roadmaps that connect technology investments to measurable revenue KPIs
Identify opportunities for revenue growth through pricing optimization, cross-sell/upsell strategies, and loyalty-driven commerce
AI-Enabled & Agentic Sales
Help structure product, pricing, and inventory data for AI-driven discovery and agent-assisted sales transactions
Design and prototype AI-powered sales journeys (e.g., conversational selling, guided product recommendations, automated quote-to-order flows) with clear guardrails and success metrics
Prepare sales systems and CRM platforms for integration with AI agents, enabling real-time decisioning across product selection, pricing, and deal support
Partner with engineering, data, and platform teams to operationalize agentic sales use cases at scale
Digital Commerce & Revenue Operations
Support or lead the design of digital commerce systems (B2B and B2C) that drive direct and assisted sales through web, mobile, and marketplace channels
Improve how brands and products are discovered and transacted across AI-powered and digital touchpoints (e.g., search, social commerce, generative engine results)
Define sales data architecture, analytics, and reporting frameworks to provide actionable insight across the revenue funnel
Establish performance baselines and testing approaches to measure sales improvement over time and inform prioritization
Collaborate with marketing, product, and analytics teams to align demand generation with sales conversion strategies
Consulting & Client Delivery
Translate emerging AI and commerce capabilities into practical sales use cases and client roadmaps
Support end-to-end delivery from concept to implementation — coordinating across strategy, design, engineering, and data teams
Contribute to or lead client workshops, sales diagnostic sessions, and executive readouts
Produce clear, insight-driven deliverables that connect sales capabilities to measurable business outcomes
Support capability building and knowledge development within the Song Commerce Sales practice
#LI-PH
Your Experience Counts!
Management Consultant
4+ years of experience in consulting, digital strategy, commerce, SEO, platforms, or adjacent roles
Hands‑on involvement in at least one AI, agentic, or generative‑enabled initiative (e.g., automation, AI-assisted workflows, chatbot/LLM integration, or agentic use cases), either through direct implementation or as part of a delivery team
Strong analytical and problem‑solving skills
Ability to support delivery workstreams, research, analysis, and documentation
Comfortable working in fast‑evolving, ambiguous problem spaces
Management Consulting Manager
10+ years of experience delivering digital commerce, sales transformation, CRM, CLM, or AI-enabled revenue growth initiatives
Proven ability to lead workstreams, manage consultants or analysts, and translate strategy into executable solutions and roadmaps
Experience in B2B and/or B2C sales model design, including channel strategy, sales ops, and customer lifecycle management
Hands-on experience with Contract Lifecycle Management platforms (Icertis strongly preferred) and/or SAP-integrated sales and procurement ecosystems
Strong client-facing skills including facilitation, stakeholder management, and executive communication
Ability to connect technology concepts (e.g., AI agents, APIs, CLM automation) with real commercial and revenue use cases
Exposure to AI-driven selling, agentic commerce, or advanced revenue operations strongly preferred
What’s in it for you?
An opportunity to work on transformative sales and commerce projects with key G2000 clients
Potential to co-create with leaders in sales strategy, industry experts, and AI practitioners to design and recommend innovative solutions that drive real revenue growth
Ability to embed responsible business practices into everything — from how you serve clients to how you operate as a professional
Personalized training modules to develop your strategy, sales acumen, and commerce capabilities — growing your skills, industry knowledge, and leadership
Opportunity to thrive in a culture committed to accelerating equality for all, with boundaryless collaboration across the entire organization
About Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world's largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 500,000+ people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
About Accenture Strategy & Consulting
Accenture Strategy shapes our clients' future by combining deep business insight with an understanding of how technology will impact industry and business models. Our focus on digital disruption, redefined competitiveness, and the future of the sales workforce helps clients find new value and growth in a digital world. Our Strategy & Consulting Global Network complements in-country teams to deliver cutting-edge expertise and measurable value to clients worldwide.
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