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Agentforce Commerce Consultant

Packaged Application Development Senior Analyst | Early Career | Full time
Job No. R00275919 | Amsterdam
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Reimagine solutions. Deliver impact.

Are you ready to help organizations create seamless and scalable digital commerce experiences using Salesforce? At Accenture, we are looking for a Salesforce Commerce Consultant who combines strong functional consulting skills with hands-on experience in Salesforce Commerce Cloud.

You understand how to translate business needs into impactful e-commerce solutions and enjoy working at the intersection of business, technology, and customer experience.

How we innovate at Accenture

We believe that innovation is most powerful when it's human-centered and outcome-driven. Our Salesforce Business Group brings together tech expertise, industry know-how, and a collaborative spirit. From day one, you’ll work with diverse teams on meaningful projects, helping clients solve their biggest business challenges. You’ll be supported to grow, through knowledge sharing, mentorship, and flexible career paths, in a group that values learning and celebrates success.

What you’ll do

  • People & Collaboration: You are a team player who collaborates closely with business stakeholders, developers, and architects. You actively learn from others, share knowledge, and contribute to a positive and high-performing team environment.

  • Commerce Solution Design: You translate business requirements into scalable Agentforce Commerce solutions. You contribute to solution design, ensuring alignment between customer journeys, business goals, and technical feasibility.

  • Delivery & Implementation: You play an active role in the implementation of Agentforce Commerce solutions, including configuration, integrations, and testing. You ensure high-quality delivery across all project phases.

  • Customer Experience & Optimization: You help design and optimize digital customer journeys across channels. You understand key e-commerce concepts such as product catalogs, pricing, promotions, checkout flows, and order management.

  • Methodologies: You are familiar with delivery methodologies such as Agile, Scrum, SAFe, and DevOps.

  • Salesforce Expertise: You build your expertise across Agentforce Commerce capabilities and digital commerce solutions. You actively develop your skills through learning and experience, while staying up to date with new products and technologies.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces.

About the Salesforce Business Group

You will be part of the Salesforce Business Group within Accenture Technology. Our group consists of highly motivated colleagues with diverse backgrounds. From consultants to developers, managers to architects, we form diverse client teams to create value and deliver on projects. Our group is open for you to shape your own career and our colleagues are willing to help you at each stage. There is a strong focus on learning, and we regularly organize knowledge sharing sessions to inspire our group. With various clients and roles available, there is bound to be an interesting role for you. We work according to our strengths and by doing so, create a trusting work environment in which the team can rely on each other to improve overall performance. We are also a group that is known for celebrating our successes. With all the hard work done, the Salesforce Business Group can be found at office drinks, team-building events, playing sports after work, and other fun gatherings. We strive to make our group a great place to work and stay connected, whether remote or onsite.

What we’re looking for

  • Bachelor’s or master’s degree.

  • 3 – 5 years of experience in Salesforce consulting or digital commerce implementations.

  • Hands-on experience with Agentforce Commerce (B2B).

  • Experience translating business requirements into functional and technical solutions.

  • Strong understanding of e-commerce concepts such as merchandising, promotions, checkout, and integrations, and the ability to configure these within Salesforce Commerce Cloud & Experience Builder.

  • Experience with multi-site (store) setups within Salesforce Commerce Cloud, including site-specific configurations and localization.

  • Familiarity with Salesforce platform capabilities (Sales Cloud, Service Cloud, or Experience Cloud).

  • Experience working in Agile delivery environments.

  • Fluent in Dutch and/or English, both spoken and written is mandatory.

  • Strong analytical and communication skills with a focus on delivering business value.

Bonus points if you have

  • Customer oriented and great at building client relationship.

  • Proven ability to build, manage and foster a team-oriented environment.

  • Proven ability to work creatively and analytically in a problem-solving environment.

  • Excellent communication (written and oral), presentation skills, interpersonal skills, and management skills.

What we offer

  • Impactful work: Collaborate on transformative Salesforce projects across industries that shape business and society.

  • Career growth: Access to extensive training, mentorship, Salesforce certifications, and international opportunities.

  • Flexibility: Hybrid work model, flexible hours (including 4x9 options), and generous leave programs (FlexMoment, FlexDay, parental leave, partner leave, etc.).

  • Mobility benefits: Choose between electric bike, car lease, or a public transport budget.

  • Well-being perks: Wellness programs, pension plan, Accenture shares, annual bonus, and more.

  • Community & culture: Join a vibrant group known for Friday drinks, sports events, parties, and a strong sense of connection — whether remote or in-office.

These promises are reflected through our excellent employee benefits, including: 

  • Flexible working hours (4x9) & work location, FlexMoment leave of absence program (50% paid leave of absence for 3 months) and FlexDay; a flexible day you can take off to celebrate what matters to you – from Eid al-Fitr to a birthday.

  • Paid leave: Parental leave, Partner leave for all non-birthing parents, Bereavement leave, and Gender affirmation leave.

  • Flexible mobility benefits: electric bicycle, car lease, or a mobility budget for public transport.

  • Pension scheme, Accenture shares, annual bonus, collective health insurance scheme.

  • Social activities like Friday Drinks, sports events and parties.

Your future starts here

Excited to help clients thrive with Salesforce? Join the Accenture Salesforce Business Group and become part of a team that’s shaping the future of enterprise transformation. Apply today and take your career to the next level.

Amsterdam

Énoncé sur l’égalité d’accès à l’emploi, Demandes d’accommodement et Autres énoncés en matière d’emploi

 

Notre engagement envers l’inclusion et la diversité

Chez Accenture, l’inclusion et la diversité sont essentielles à notre culture et font partie intégrante de nos valeurs fondamentales. Nous sommes engagés à créer un environnement où nos employés sont à l’aise, sont eux-mêmes et contribuent. À l’image du Canada, le personnel d’Accenture est composé d’une très grande variété de cultures, d’origines ethniques, de croyances, d’expériences et de langues. Nous offrons un environnement inclusif, sans égard aux caractéristiques personnelles comme l’origine ethnique, la religion, le genre, l’orientation sexuelle, l’identité ou l’expression du genre, l’âge ou le handicap. 

Demandes d’accommodement

Accenture s’engage à offrir l’égalité d’accès à l’emploi aux personnes handicapées ou pratiquant une religion, notamment en offrant les accommodements raisonnables nécessaires. Si vous êtes embauché par Accenture et que vous avez besoin d’accommodements pour remplir les fonctions essentielles de votre rôle, vous serez invité à participer à notre processus d’accommodement raisonnable. Les accommodements consentis pour faciliter le processus de recrutement ne sont pas une garantie d’accommodements futurs ou continus après l’embauche.

Si vous souhaitez être pris en considération pour un emploi chez Accenture, et que vous avez besoin d’accommodements pour un handicap ou une pratique religieuse, veuillez nous appeler sans frais au 1-877-889‑9009, envoyez-nous un courriel ou communiquez avec le service de recrutement.

Autres énoncés en matière d’emploi

Nous avons pour objectif d’offrir à notre personnel des postes à proximité de leur lieu de résidence. Cependant, étant donné la nature de nos activités et nos obligations envers nos clients, nos employés doivent être prêts à voyager au besoin.

Les candidats à un emploi ne sont pas tenus de divulguer les infractions pour lesquelles une grâce a été accordée.

Afin de vous offrir le processus de recrutement le plus efficace, Accenture peut utiliser l'intelligence artificielle pour déterminer la correspondance entre votre candidature et les exigences du poste auquel vous avez postulé. La décision définitive sera toujours prise par l’équipe de recrutement après avoir examiné l’intégralité de votre profil de candidat(e). Durant le processus de soumission de candidature, vous pouvez choisir de ne pas participer à ce processus de sélection par intelligence artificielle et être assuré(e) que cela n’aura pas d’impact négatif sur votre perspective d’emploi chez Accenture.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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