Procure to Pay Operations Senior Analyst
Designation: Procure to Pay Operations Senior Analyst
Qualifications:BCom
Years of Experience:5 to 8 years
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What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Procure to Pay is the process of managing the entire purchasing cycle from ordering goods and services to making the final payment. It includes steps like requisitioning, purchasing, receiving, invoicing, and payment processing. The goal is to ensure efficient and accurate procurement and payment activities. This process helps in maintaining good supplier relationships and controlling costs. Effective Procure to Pay systems streamline operations and improve financial management. keyword includes:- ("Invoice Processing", "PO & Non PO","Vendor Payament","Master Data Managemet", "Vendor Management", "Accounts Payable") Refers to the systematic handling and management of incoming invoices within a business or organization. It involves tasks such as verifying the accuracy of the invoice, matching it with purchase orders and delivery receipts, and initiating the payment process. Automated systems and software are often employed to streamline and expedite the invoice processing workflow, improving efficiency and reducing the likelihood of errors.
What are we looking for? Education • Bachelor’s degree in Finance, Accounting, Business, Supply Chain, or a related field (or equivalent experience). Language • B2 English proficiency required • Proficiency in other languages is a plus Experience • Relevant years of experience in Procure to Pay, Accounts Payable, or Shared Services finance operations. • Demonstrated experience owning complex P2P processes and assisting in resolving escalations. • Strong experience working in a controls driven environment (e.g., SOX or equivalent). • Hands on experience with ERP/P2P systems such as SAP, Oracle, Microsoft Dynamics 365, Anaplan, Coupa, Ariba, or similar. • Experience supporting audits, system changes, or transformation initiatives. Preferred • Experience in a multi entity, multi currency, or global Enterprise Operations environment. • Exposure to automation, workflow tools, or process transformation programs. Technical & Analytical • Strong understanding of end to end P2P processes and best practices. • Strong analytical skills with the ability to interpret data and drive action. • Advanced Excel skills; experience with reporting or dashboarding tools is an advantage. • Strong understanding of internal controls and risk management in P2P. Professional & Leadership • Strong ownership mindset and accountability. • Excellent stakeholder management and communication skills. • Confident decision maker able to balance control, service, and efficiency. • Ability to mentor and influence others without formal line management. • Continuous improvement mindset with a pragmatic, solution oriented approach. Success Measures (KPIs) • SLA adherence and quality of P2P service delivery • Reduction in invoice exceptions and rework • Audit outcomes and control effectiveness • Improvement in cycle times and process efficiency • Stakeholder and supplier satisfaction • Contribution to standardization, automation, and transformation initiatives
Roles and Responsibilities: •End to End P2P Ownership • Act as a senior operational owner for the P2P process, including: o Purchase requisitions and purchase order management o Goods receipt and 2 /3 way invoice matching o Invoice processing, exception management, and payment support o Supplier query resolution and escalation handling • Ensure transactions are processed accurately, on time, and in line with SLAs, policies, and internal controls. • Take ownership of complex, high risk, or escalated P2P issues and drive them to resolution. Controls, Compliance & Audit Readiness • Ensure strong execution of internal controls across P2P (e.g., approvals, segregation of duties, vendor master controls). • Maintain audit ready documentation and evidence; act as a key contact for internal and external audits. • Support control testing, remediation of findings, and embedding of sustainable fixes. • Proactively identify control gaps and operational risks and recommend mitigation actions. Stakeholder & Supplier Management • Serve as a trusted partner to Procurement, Finance, and business stakeholders. • Lead resolution of recurring supplier and stakeholder issues, balancing service quality and policy adherence. • Support supplier enablement and education to improve compliance (e.g., PO usage, invoice quality). Reporting, Analysis & Performance Management • Monitor and analyze P2P KPIs and performance metrics (e.g., invoice cycle time, exception rates, first pass yield). • Identify trends, root causes, and improvement opportunities. • Provide insights and recommendations to Shared Services leadership to improve efficiency, controls, and customer experience. Continuous Improvement & Transformation • Lead or support P2P process improvement initiatives, including: o Standardization and harmonization across entities/regions o Automation and digitization opportunities o Policy and procedure enhancements • Participate in system enhancements, upgrades, and testing (UAT) related to P2P processes. • Act as a change champion, supporting adoption of new processes and tools. People & Knowledge Leadership • Provide day to day guidance, coaching, and knowledge support to P2P Analysts. • Contribute to onboarding and training of new team members. • Maintain and improve SOPs, desk procedures, and knowledge articles to ensure consistency and resilience.
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