Instructor Senior Analyst

Skill required: Digital Inside Sales - Inside Sales
Designation: Instructor Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Transforming sales to become a future-ready and digital B2B revenue engine. Digital Inside Sales involves selling products or services remotely using digital tools and platforms. This includes activities like email marketing, social media outreach, and virtual meetings. The goal is to reach and engage potential customers without face-to-face interactions. It allows sales teams to efficiently manage leads, close deals, and build customer relationships online. This approach is cost-effective and scalable, making it ideal for modern sales strategies. Provide support for lead/opportunity generation: conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams.
What are we looking for? •Training Expertise •Subject Matter Proficiency •Communication Skills •Presentation/Facilitation Skills •Interpersonal Skills •Feedback and Evaluation •Adaptability •Technology/Functional Proficiency •Assessment and Measurement •Cultural Sensitivity and Resilience • Excellent communication and presentation skills, both written and verbal. • Experience in advertising sales, media account management, successful client engagement and consistent business growth. • Experience working against an assigned quota with a desire to exceed sales targets or sales KPIs. • Experience in providing strategic advice to help advertisers get the best return on advertising investments. • Ability to assess customer needs and successfully pitch on value propositions. • Ability to communicate effectively across various levels, including senior marketing leaders. • Flexibility in switching between duties and assignments as per requirement. • Experience working with CRM systems. • Dependable, reliable with strong work ethic and time management skills
Roles and Responsibilities: • Facilitate new hire training following company training manuals, training plan & standards and publish relevant reports. • Gauge the performance of new hires during the OJT period • Follow objectives and client standards for job readiness goals. • Facilitate on-floor training to bridge product knowledge and skill gaps. • Undertake projects to improve our training processes. • Identify root causes for business related issues and recommend solutions to improve overall client satisfaction • Own training processes with a high level of accountability keeping in mind the internal as well as external stakeholders. • Participate in Process Calibration sessions with Clients and Cross Vendor • Develop and maintain product knowledge, industry knowledge, and business and professional skills by participating in the job and classroom training • Stay up to date with product and process updates. Have a data-centric approach to problem-solving • Evaluate and provide feedback to the training manager on amendments to the training material • Perform on floor training interventions based on business team’s feedback.