Delivery Operations Associate Manager

Skill required: Enablement - Category Management Strategy
Designation: Delivery Operations Associate Manager
Qualifications:BE/BMS/Bachelors of Information Technology
Years of Experience:10 to 14 years
Language - Ability:English(International) - Expert
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • This is a customer facing role which will interact with all levels of leadership. The qualified candidate must be able to communicate effectively in a professional manner with peers, other team members, and clients • Serve as senior subject matter expert in the deployment and support of GS&PS’s global Source to Pay strategy • Partner with global stakeholders to identify suppliers for enablement on the Ariba platform and lead the technical onboarding and training for the targeted suppliers and catalogs • Lead Ariba tool adoption efforts by delivering ongoing end-user training and analyzing non-compliant purchase data to identify new suppliers for enablement • Provide on-going Sourcing and Contracting/ Buying and Invoicing improvements, including the ability to generate and analyze complex adhoc reports from the Ariba platform, guide peer team members on improved use of the Ariba tool and assist in developing the knowledge and skillsets of offshore support resources on GS&PS’s sourcing and procurement practices and the Ariba technical design • Demonstrate the ability to operate in a dynamic, cross functional organization and drive transformation efforts across various people, processes and systems • Provide support and time sensitive responses to Senior Leadership as requested • Manage training and change management documentation for Ariba Sourcing Request, Ariba Sourcing Project, Ariba Contract Workspace, Ariba Buying and Invoicing enhancements and deployments • Demonstrate knowledge of cross functional processes and systems that support procurement – i.e. SAP Finance and AP modules and SAP financial and supplier master data management which integrate with Ariba • Project manage and drive to completion multiple initiatives, issues and defects in the Ariba space • Generate and analyze complex reporting data from various data sources to identify trends and patterns in the data, highlighting key insights and making process improvement recommendations based on the data • Manage key data and process updates in the Ariba platform
What are we looking for? •Analytics IT Partnership •Application Architecture Implementation & Test •SAP Business ByDesign Supply Chain Mgt SCM •Tech Solution Architecture •Ability to perform under pressure •Agility for quick learning •Results orientation •Hands-on experience with trouble-shooting •Delivery Management •• A minimum of 8 years Ariba Experience • Must be able to speak to the technology around the tool and have an understanding of Sourcing and Procurement process • Strong analytical and problem solving skills • Demonstrated ability to work independently and in teams to deliver results • Excellent communication, writing, facilitation, collaboration and interpersonal skills. • Develop reporting to track the progress of the initiatives • Excellent experience with MS Office products. • Must be able to function in a fast-paced environment with minimal supervision. • Bachelor s degree in Business, Engineering, Supply Chain or other technical field. • A minimum of 1 to 2 years in analytical position performing business analysis, process improvement activities.
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures • The person requires understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor or team leads • Generally interacts with peers and/or management levels at a client and/or within Accenture • The person should require minimal guidance when determining methods and procedures on new assignments • Decisions often impact the team in which they reside and occasionally impact other teams • Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts