Delivery Lead Manager
Designation: Delivery Lead Manager
Qualifications:Master of Business Administration
Years of Experience:13 to 18 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Own and lead end-to-end Supply Chain and Operations for assigned Business Units/ Categories. Accountable delivery outcomes across service, cost, cash, and risk levers, ensuring operational stability, planning excellence, and high-quality master data governance. Act as the senior operations leader driving continuous improvement, accelerate digital adoption, and transformation to deliver sustainable client value and a future-ready supply chain operating model – helping clients realize $5 value for every $1 spent on our services. Responsible for delivering various Supply Chain initiatives majorly focused on Planning, exception management & inventory management. Assess, Design, Build and Implement best practices on process, organization, and technology for Supply Planning capabilities including Inventory Planning/Optimization, Materials Requirements Planning, Distribution Requirements Planning, Supplier Collaboration and Supply Planning within Integrated Planning.
What are we looking for? FMCG, Regulatory, Electronics, Manufacturing, or similar large-scale supply chain environments •APS tools (Kinaxis/o9/OMP/ IBP/APO, etc.), SAP ECC, Power BI and Advance Excel
Roles and Responsibilities: • Own full accountability for end-to-end Supply Planning and Operations delivery, ensuring consistent achievement of SLAs and KPIs across service performance, inventory health, cost efficiency, working capital, and operational risk. • Lead and govern large, multi-layered planning and operations teams, embedding strong leadership depth, succession readiness, and a high-performance, accountability-driven culture. • Act as the senior escalation and solution providing authority for complex supply risks, constraints, and planning exceptions, driving timely, data-led decisions to protect service continuity and business outcomes. • Provide strategic and tactical leadership across Master Production & Capacity Planning, Distribution & Inventory Planning, Sourcing & Materials Planning, and Master Data Management to ensure integrated, enterprise-wide planning excellence. • Define, govern, and approve planning policies, segmentation strategies, parameter frameworks, and system controls to ensure robust, complaint, and audit-ready decision inputs. • Lead executive-level client and internal governance forums, influencing senior stakeholders on operational trade-offs, risk mitigation, and strategic supply chain decisions. • Translate client business objectives into actionable operational strategies, planning priorities, and measurable execution targets across short, mid, and long-term horizons. • Champion digital enablement through advanced planning platforms, analytics, automation, and workflow orchestration to improve visibility, agility, decision quality, and planner productivity. • Own and execute the tower-level continuous improvement and transformation roadmap, ensuring disciplined change management, measurable benefit realization, and sustained adoption. • Ensure strict adherence to standard operating procedures, planning governance standards, documentation accuracy, version control, and master data compliance across the delivery landscape. • Deliver executive-ready, data-driven insights, performance narratives, and risk recommendations to support informed and timely leadership decision-making. • Establish resilient operating models with structured support mechanisms, defined backup coverage, and knowledge continuity to safeguard delivery stability. • Lead workforce planning, recruitment, and talent development through rigorous performance management, targeted capability building, coaching, and future-skills alignment. • Maintain operational readiness in a global delivery environment, with flexibility to support rotational shift requirements based on client and business needs.
Mumbai
Énoncé sur l’égalité d’accès à l’emploi, Demandes d’accommodement et Autres énoncés en matière d’emploi
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