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Electronic Data Integration (EDI) Support Specialist
Quebec - Montreal
Job No. r00302337
Full-time - Hybrid
Job Description
We are:
The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients with seamless access to industry insights and innovative technology solutions.
Stronger together!
The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges, and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.
The value for our clients and our people
For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.
For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges.
You Are:
We are seeking a new talent to join our team, where you will have the opportunity to collaborate on the project. An EDI (Electronic Data Interchange) skill support team to manage and troubleshoot the day-to-day operations of EDI integrations, including configuring tools, troubleshooting failures, and maintaining documentation.
Responsibilities:
- Technical Support:
- Provide support for day-to-day EDI operations, including troubleshooting data translation, transmission failures, and integration errors to minimize business disruption.
- Partner Management:
- Collaborate with internal teams and external trading partners to onboard new partners and maintain existing integrations.
- System Maintenance and Configuration:
- Configure and manage EDI tools and translators (e.g., IBM Sterling, Boomi) and participate in system upgrades and testing.
- Documentation:
- Create and maintain comprehensive documentation, including process flows, partner specifications, mapping guides, and troubleshooting procedures.
- Data Mapping and Testing:
- Assist in setting up and configuring EDI connections, including mapping and testing EDI documents to ensure accuracy.
- Monitoring:
- Monitor EDI transactions to ensure the timely and accurate processing of data.
- This role requires being in the local office 2-3 days per week.
Qualifications
Basic Qualifications:
- Bachelor’s degree in Comp Science or related field.
- Strong knowledge of EDI standards such as ANSI X12, EDIFACT, and XML.
- Minimum of 1 year experience with EDI tools and translators (e.g., IBM Sterling, Boomi, Gentran).
- Familiarity with EDI transfer protocols like AS2, FTP, SFTP, and HTTP/s.
- Strong analytical and problem-solving skills with a proactive approach to managing daily support tasks.
- Excellent communication skills to collaborate with both technical teams and business stakeholders, and to explain complex technical concepts to non-technical users.
- English is required for this position as this role will regularly interact with English-speaking stakeholders across Canada. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement
Preferred qualifications:
- A good understanding of supply chain processes (e.g., order management)
- Experience with other EDI tools or platforms beyond those listed (e.g., webMethods, etc.).
- Demonstrated ability to handle complex EDI issues and implement long-term solutions.
- Familiarity with industry-specific EDI requirements or standards.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.
Information on benefits is here.
Role Location Hourly Salary Range
British Columbia/Ontario $25.41 to $49.45
