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Delivery Lead Senior Manager
Ontario - Toronto
Job No. r00298967
Full-time
Job Description
We Are:
Accenture Song—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
As Accenture Song's marketing experts, we help businesses drive demand, build brands and change the way people live. From consulting and creative campaigns to insights and analytics, we’ve got the speed, scale and strategic thinking to help CMOs and brands make an impact at every stage of the customer journey. The net-net? Real results that lead to true transformation.
The work:
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Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Salesforce Marketing Cloud solutions
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Develops strong working relationships with the sr. management team and identifies follow-on project opportunities
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Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
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Manages day to day on-shore and off-shore project teams during the project lifecycle
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Manages the project ideation, gathering the high level business requirements, defining the detailed requirements and process into epics and stories
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Manages Experience lead team in developing strategic vision and creative UI/UX design
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Manages and contributes to solution plan definition
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Manages and contributes to development of the content migration and global roll out strategy and execution
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Interacts with client stakeholders for business justification, funding, scope and timeline
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Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Qualifications
Basic Qualifications:
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Minimum 7 years of experience leading the successful delivery of SFMC projects
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Minimum 5 years of experience in tactical deployment or re-launch of Marketing applications (Adobe Experience Cloud, Oracle Marketing Cloud, Salesforce Marketing Cloud, and/or Marketo), Personalization (Rich Relevance, Adobe Target, and/or Unica Interact), Loyalty (Kobie and/or Brierley), MDM (Reltio and/or Talend), and/or iPaaS (SnapLogic and/or Mulesoft).
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Minimum 3 years of project management experience, delivering technology solutions
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Bachelor's degree
Bonus points if:
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7-15 years of experience implementing Marketing, Personalization, and Data Orchestration technologies such as Adobe Experience Cloud, Oracle Marketing Cloud, Salesforce Marketing Cloud, Marketo, Reltio, Talend, SnapLogic, MuleSoft, Informatica Cloud, Rich Relevance, Unica Interact, Kobie, Brierley and deploying new channels
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Experience with marketing campaign design, implementation and execution Experience in algorithmic decisioning or interactive management
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Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
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Experience in a consulting environment and/or digital agency with demonstrated track record of continuing responsibilities, creativity and innovation
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.
Information on benefits is here.
Role Location Annual Salary Range
British Columbia/Ontario $131,700 to $278,100
