Marketing Disrupted: Guest speaker

As Global Chief Marketing, Citizenship & Customer Experience Officer at TD Bank Group, Theresa McLaughlin leads a world-class team of professionals throughout North America. Theresa joined TD in 2013 and previously held a number of progressively senior roles within the financial services industry, including enterprise strategy, distribution and product development/management. Most recently, she was with Citizens Financial Group as Group EVP, Chief Marketing & Communications Officer and Head of Corporate and Government Affairs. Theresa is passionate about inclusion and diversity and serves on TD's enterprise diversity leadership council.


Theresa discusses why—despite the importance of data and technology—she still believes her main job is to be the company's chief storyteller.

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