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Customer Service Associate - Indonesian Market

Trust & Safety Associate | Early Career | Full time
Oferta No. R00294218 | Bangkok
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The Customer Service role involves handling customer interactions via phone, email, or chat. Responsibilities include addressing customer issues, providing information, and supporting queries on products or services.

Responsibilities:

  • Communicate with customers via phone, email, and chat.

  • Provide accurate information about products, payments and refunds.

  • Collaborate with internal departments to fulfil customer needs.

Qualifications:

  • Minimum 1 year of customer service experience.

  • Fresh graduate also welcome.

  • Fluent in English and Bahasa Indonesian

  • Excellent verbal, written, and interpersonal skills.

  • Ability to multi-task, organize, and prioritize efficiently.

  • Flexible with rotational shifts, including nights and overnights.

  • Able to work on site in Bangkok

Bangkok

Igualdad de oportunidades laborales

Todas las decisiones de empleo se tomarán sin considerar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, condición de discapacidad, condición de veterano, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía o cualquier otro criterio protegido por las leyes federales, estatales o locales.

Las personas candidatas no estarán obligadas a revelar antecedentes penales o de arresto que hayan sido sellados o eliminados como parte del proceso de contratación.

Accenture está comprometido con brindar oportunidades laborales a veteranos, incluyendo a hombres y mujeres que han prestado servicio.

Para más información sobre cómo procesamos tus datos durante el proceso de reclutamiento y contratación, por favor consultá la Declaración de Reclutamiento y Contratación de Accenture.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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