COVID-19 presented the greatest disruption the world has seen in decades, including disruption Accenture faced in its work patterns of 500,000 employees at client sites and in its own offices. Despite the unprecedented challenges, Accenture’s infrastructure and collaborative culture enabled a quick response to the disruption of the pandemic, supporting both our people and our clients.
Our Global IT organization played a critical role in powering Accenture during COVID-19, delivering technology and tools to seamlessly transition our business to one where our people work from home. At the foundation, we invested in the right infrastructure and tools, such as cloud; adopted a clear strategy with a security-first approach; and used value-add technologies like analytic dashboards and innovative apps to help Accenture emerge even stronger during this period of great uncertainty. Pervasive use of collaboration tools like Microsoft Teams enabled seamless continuity for our people. Watch the full conversation between Ramnath Venkataraman and Penelope Prett.