New paths to growth

Moving beyond business continuity has never been more important. To outmaneuver uncertainty, organizations need to be able to evaluate their performance against internal and external benchmarks and act on the insights to drive efficiency and accelerate business growth.

Organizations that are more data-driven, AI-powered and digital can work smarter, scale faster, be more productive and stimulate new value across the enterprise. SynOps introduces human+machine innovation to fast track intelligent operations and help organizations perform on their best day, every day.

SynOps: Powering Growth, Creating Value

SynOps: Powering Intelligent Operations

What SynOps brings

SynOps draws on innovative digital technologies, processes and industry expertise from multiple sources to:

Deliver insights

Take advantage of +25 years of Accenture industry and business process expertise to improve the quality and speed of decisions and realize new value.

Create value

Identify risk in real time to intelligently reallocate work, boost the health of the workforce, and deliver sustainable business operations.

Orchestrate work​

Use advanced data tools to identify transactional tasks that can be performed by software bots, freeing up talented people for more critical thinking.

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Business Outcomes
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Cost Saving
Enhanced Supplier
Business Outcomes
NH Hotels: Building 5-star finance operations
Over the past 20 years, NH Hotel Group has grown steadily through organic growth and acquisitions, but it needed to tackle the resulting inefficiencies to improve margins and competitiveness.
Using SynOps, Accenture helped NH transform its finance operating model and establish the foundation for sustainable growth. With intelligent operations, NH has increased productivity by 45% - enabling hotel agents with more time to focus on improving customer experiences.
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Global beauty leader gets a procurement makeover
A leading global beauty company reinvented its indirect procurement function, boosting operational efficiency and generating $50+ million savings, while creating a foundation for a new era of business growth.
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Satisfying the appetite for growth
A global food and beverage company wanted to lower its cost structure and free up cash to fund future growth. Working together, the company and Accenture used SynOps to bring together the best digital technologies, process and industry expertise to develop an intelligent operating model. By moving to intelligent operations for finance and HR processes, the company significantly reduced the number of hours spent on non-strategic activities and saved more than $5 million.
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Case studies

The SynOps platform has already helped leading global organizations:

A global hotel chain used AI and machine learning to cut its financial transaction processing times in half.

A beauty multinational radically streamlined its purchasing and saved US$50 million in operating costs.

A North American retailer used intelligent automation, data and analytics to tune its supply chain.

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