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Case Study

Finding the secret sauce for smarter selling

A mobility and delivery platform unlocks over $85 million in revenue with a fresh mix of sales talent and data-driven insights
7-minút čítania

Call for change

When tech meets human ingenuity

Accenture introduced innovative technology, powered by data and insights, to improve performance across the end-to-end customer lifecycle, including OneGlass, part of the SynOps platform.

Deployed on top of the company’s CRM system, sellers can access rich customer insights from a single interface that manages key sales functions and workflows, to target customers more effectively.

The company also improved the onboarding process for new customers with proactive support, including a white glove service for high-value accounts.

By using SynOps, the company can experiment and pilot new programs including new menu templates, restaurant concepts, and food licensing requirements.

A valuable difference


new merchants onboarded onto the company’s platform.


generated in revenue and growing.


reduction in onboarding cycle times, enabling customers to get up and running faster.


of sales KPIs being met and exceeded by the workforce.

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