Moments Manager for Hospitality Solution | Accenture

A superior visit from check-in to check-out

Over 48 percent of customers expect specialized treatment in return for brand loyalty. That’s why Accenture has built a cloud-based solution based on Salesforce technology that allows the hospitality industry to give guests a superior visit every time.

Inspire your guests.

Your guests can now expect a seamless unique experience powered by technology including artificial intelligence—creating travel moments that matter.

Inspire your teams.

The solution enables your team members to know guest preferences and be able to deliver on them—exceeding expectations to make every guest stay special.

Inspire your brand.

Create inspiring moments that matter across properties for your guests, your workforce, and your brand, allowing your brand to compete on experience.

View All

Accenture moments manager for hospitality

Bring your guest’s preferences together on one screen to share the right information at the right time with the right team members.

Introducing the Accenture Moments Manager for Hospitality solution, a highly interactive mobile, AI and voice solution powered by Salesforce.

The solution collects information and insights from a guest’s stay across all of a brand’s hotels globally. Leverage the solution to empower your teams to know your guests’ preferences and deliver on them to create relevant and seamless customer experiences.

Accenture Moments Manager for Hospitality

Accenture Moments Manager for Hospitality bundles your guest’s preferences – empowering teams to create relevant customer experiences. See more.

View Transcript

What we think

Likes, Tweets and Pins Aren’t Enough

Likes, Tweets and Pins Aren’t Enough

Travel companies can leverage data, ecosystem and technology to transform to agile in real-time.

Winning loyalty with hyper-relevance in travel

Winning loyalty with hyper-relevance in travel

Travel companies need to move beyond the trip—and into travelers’ daily lives—by creating hyper-relevant experiences.

A post-digital trip of a lifetime

A post-digital trip of a lifetime

Our 2019 Technology Vision for Travel reveals travel companies are using the latest technology trends to drive growth.

View All

Awards and recognition

We are a nine-time Salesforce Partner Innovation award winner and have been recognized three times as a Lightning Bolt Trailblazer.

FORRESTER RESEARCH

Forrester Research, Inc.

Providing next-generation, multi-cloud solutions.

Salesforce

Salesforce Lightning Bolt Trailblazer Award 2019

Best Platform Innovation: Accenture Moments Manager for Hospitality.

View All

Our leaders

Connect with us

Follow us on LinkedIn

Keep up with the latest research, news and insights.

FOLLOW US

Follow us on Twitter

Get the latest news and insights from our team.

FOLLOW US

Learn more about Accenture Travel

Access our Travel Industry overview page to explore how we help travel companies with sustainable growth and successfully navigating disruption.

LEARN MORE

View All

In the news

View more news releases

Hot off the press: Read the latest Accenture Travel and Salesforce news.

Platform built on Salesforce improves effectiveness and efficiency of operations, enables growth at Radisson Hotel Group

Accenture helps Radisson Hotel Group transform its group sales, business development and operations in the Americas with an integrated digital platform.

Read more

Accenture named a leader in “Salesforce Implementation Partners” report by independent research firm

Accenture receives the highest score in “Current Offering,” “Strategy: and “Market Presence” categories.

Read more

Accenture opens flagship innovation hub in San Francisco

The innovation hub is a new destination for Accenture and clients to rapidly co-create innovative solutions.

Read more

View more news releases