Job Description

Local Technology Support Analyst
Accenture Nordics  Stockholm, Sweden


About the job


Be yourself, make a difference.


Are you ready to take your expertise to the next level?


There is never a typical day at Accenture, but that’s why we love it here! This is an extraordinary opportunity to build a rewarding career at Accenture Technology. Working in highly collaborative teams for world-leading clients, we’ll nurture your talent in an inclusive culture that values diversity.

Work you will do


As a Local Technology Support Analyst you and your team of 3 other technicians will support Accenture colleagues on location in Sweden and remotely with technology, information security and other compliance matters.


Responsibilities:

  • Laptop installations 

  • Hardware/software testing

  • Training of employees in new technology

  • Asset management

  • Participate in local and global projects

  • Managing the inventory

  • Function as the local part of the global helpdesk function



Qualifications

Who We Are Looking For

  • Experience of PC/Mac support for 2-3 years

  • Passion and drive for customer service and technology

  • Excellent analytical- and problem-solving skills

  • Ability to work independently and as a team member

  • High drive, entrepreneurial attitude and good interpersonal skills

  • Ability to quickly learn and understand the client business issues

  • Excellent communication skills in English and Swedish

Technical Skills

  • Windows and macOS

  • O365, incl. Teams, Power apps

  • Laptop hardware


What Is In It For You

  • We believe in bringing the best to our clients through continuous learning & improvement – from basic skills to industry-specific content

  • Mentoring and continuous evaluation that ensure your career continues to progress

  • We offer a performance management process that focuses on your strengths, progress and career possibilities

  • Competitive pension and insurance benefits, including health insurance

  • Active support for mental health.

  • Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work, as well as Inclusion & Diversity, Sports, Game and other networks


Interested? Make your move – apply online by June 30st and attach your CV and letter of application in English. We look forward to receiving your application.


To learn more about Accenture, and how you will be challenged and inspired, please visit our website: https://www.accenture.com 


Be sure to follow us on Facebook, Instagram and LinkedIn.


Accenture welcomes and encourages applications from diverse backgrounds related to gender, age, ethnicity, culture, race, religion and belief, disability, nationality, sexual orientation and gender identity. We provide an environment of inclusion and diversity where everyone brings distinct experience, talent and culture to their work. We invite you to be part of this diversity!

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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