Intelligent Operations

Human + machine intelligence building new ways to embrace change and grow

Transform your people and business

Intelligent Operations means applying a strategic approach to advance the operating model. It’s about transforming the business through technology, processes and people.  It drives innovation, creates better experiences for customers and enables employees to make faster and smarter business decisions. It’s about becoming an operation that is agile, resilient and able to respond to change at speed.

With over 145,000 practitioners in industry, technology and process, and the world’s most advanced machine intelligence, we can transform your business to create intelligent operations that deliver sustained business outcomes. With seamless integration between services, we combine human ingenuity with applied intelligence and digital technologies to create measurable value.

Enabled by SynOps, we have the unique ability to build and scale future-ready operating models with our human + machine intelligence to drive sustainable growth with speed, certainty and security.

We build and scale intelligent operating models to drive sustainable growth with speed, certainty and security.
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Intelligent Operations

Fast-track to future-ready
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Operations capabilities

With more than 145,000 exceptional people in over 50 centers, we apply intelligence, innovation and deep industry experience, together with New IT and new skills to drive business value and growth. Learn more about our services.

Operations case studies

A global bank reinvented its auto loans process – boosting car loan sales by 50% and cutting costs.

How a medical device manufacturer achieved greater efficiencies and control across its finance processes.

European insurer taps into analytics, automation and expert talent to boost customer satisfaction.​

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Blogs

Why CEOs must aim high for future-ready operations

By aiming high, future-ready organizations are on the fast track to operational transformation.

Why trust is a must for CPOs & how to champion it

CPOs want to identify and reduce social and environmental risks in their supply chains to build trust.

Three ways digital inside sales can grow revenue

Invest wisely in digital inside sales capabilities that increase pipeline and improve sales resilience.

Our leaders

We work as one team with diverse expertise to create 360° value.

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