About Accenture

Accenture Operations

We bring together people, technology, processes and data to create intelligent operating models that enable companies to drive exceptional results.​

Transforming operating models for growth

In today’s business environment, sustainable growth is a challenge. A single new competitor, product or service can change an entire business model. As a result, growth isn’t just about building value—it’s fundamental to long-term business survival.

Sustainable growth requires a new operating model one that's anchored around the customer and driven by intelligence to deliver exceptional experiences across the enterprise.

We help organizations reinvent with intelligent operating models enabled by SynOps—our human-machine operating engine. Powered by data, applied intelligence, digital technologies and exceptional talent, SynOps provides tangible business outcomes and viable long-term growth.

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Capabilities

Front office operating models need to activate and run exceptional customer experiences, while traditional cost centers need to be insight-driven and profitable. Find out how technology and data can unlock growth for intelligent business operations.

Marketing

Accenture Interactive Operations activates and optimizes best in class customer experiences to deliver breakthrough marketing-led growth

Finance and accounting

Helping companies transform from transactional to strategic organizations through intelligent operations.

Sourcing and procurement

Data-driven insights to help optimize processes, increase efficiency and drive out more value.

Talent and HR

Reshaping the employee experience and improving retention with innovative workforce operating models.

Supply chain

Building agile, transparent supply chains to help businesses navigate market volatility with success.

Health admin

Helping payers, providers and government agencies drive growth, while improving patient outcomes.

Industry-specific solutions

Combining industry insights, digital technologies and AI to conquer industry-specific business challenges.

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Our leaders

Debra A. Polishook

Group Chief Executive – Operations

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Manish Sharma

Group Operating Officer – Operations

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Michael Corcoran

Senior Managing Director – Accenture Operations, Growth & Strategy

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Nirav Sampat

Group Technology Officer – Accenture Operations

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Case studies

Global IT company drives operational excellence

Automated processes, a new customer portal and productivity gains delivered more than $140 million in savings.

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Intelligent marketing ignites sales

Improved ROI on marketing spend helped deliver an 11x increase in revenue for this high-tech company.

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A refreshing transformation

Intelligence, data and human ingenuity quench a multinational beverage company’s thirst for growth.

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What we think

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Awards and recognition

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