We help toll operators transform their operations through modern back-office systems, digital platforms and a reimagined customer mobility experience.
What we do
Our solutions work to leverage the value of data and support scalability as volumes grow, while bringing the flexibility to adapt to new requirements.
Delivering state-of-the-art solutions based on commercial-off-the-shelf (COTS) software adapted by Accenture to the challenges of large-scale toll collection operations.
Transforming toll collection back-office operations through analytics, applied intelligence and automation to increase compliance, predictability and quality of service, while reducing costs.
Security: building cyber resilience
Delivering advanced security solutions and managed security services to safeguard complex road and toll collection critical infrastructures.
Analytics: planning & foresight
Applied intelligence and human ingenuity for business value and enhanced decision-making.
Enterprise asset management
Enabling road infrastructure organizations to tackle their biggest asset and technology challenges to drive more value from enterprise assets.
Accenture Mobility X
A new market space generated by the combination of new technology and new user needs. End-to-end services targeting consumers desire for mobility.
A new pathway for mobility
Countries and cities need to ensure they have the revenue required to support a changing road infrastructure landscape. Stringent climate change targets that seek to reduce emissions put pressure on current revenue sources like gas taxes.
Yet people and goods still need to move, so the industry is developing approaches such as road usage charging and dynamic pricing that better reflect usage patterns. These developments open up opportunities to integrate value added services into the mobility journey – from planning to payments for services such as parking, gas or entertainment.
This new mobility ecosystem will see increased volumes as new subscriptions are captured an d digital channels are developed, allowing for service bundling options and multiple payment methods. To deliver an enhanced customer experience, operators will need to consider business models that go beyond the basic to address the full journey incorporating new services that balance context, usage and value.