1. General information
PRIVACY STATEMENT This global privacy statement explains how Accenture PLC and/or its affiliates, subsidiaries and newly acquired companies (“Accenture”) protect the personal data Accenture processes and controls relating to you (“your personal data”), why Accenture processes your personal data, who has access to your personal data and how you can exercise your rights in relation to the processing of your personal data.
Any Accenture entity located outside the European Union will for the purposes of compliance with data privacy laws be represented by Accenture PLC.
This global privacy statement provides an overview of Accenture’s most common processing activities of your
personal data. Please note that certain specific processing activities may be subject to a separate and tailored
In the event any translation of this global privacy statement is prepared, the English version of this global
privacy statement shall prevail in case of conflicts between the different language versions.
Which categories of personal data does Accenture process?
Accenture will collect personal data about you to achieve the purposes set out in this global privacy statement.
For further information on the specific categories of personal data Accenture is processing, please see section
2. For further information on the sources from which Accenture has obtained your personal data, please
If you provide Accenture with any personal data of another person (for instance, a potential employee/referral),
you are responsible for ensuring that such person is made aware of the information contained in this global
privacy statement and that the person has given you his/her consent for sharing the information with Accenture.
Except for certain information that is required by law, your decision to provide any personal data to Accenture
is voluntary. You will therefore not be subject to adverse consequences if you do not wish to provide Accenture
with your personal data. However, please note that if you do not provide certain information, Accenture may not
be able to accomplish some or all of the purposes outlined in this global privacy statement, and you may not be
able to use certain tools and systems which require the use of such personal data.
Why does Accenture process your personal data?
Accenture may collect, use, transfer, disclose and otherwise process your personal data in the context of
facilitating communication with you (including in case of emergencies), operating and managing Accenture’s
business operations, complying with legal requirements, monitoring your use of Accenture’s systems, undertaking
data analytics and recruitment. For a more detailed list of the purposes, please see section 4.
Accenture will not use your personal data for purposes that are incompatible with the purposes listed in this
global privacy statement, unless it is required or authorized by law, or it is in your own vital interest (e.g.
in case of a medical emergency) to do so.
On which legal basis does Accenture process your personal data?
Accenture processes your personal data as permitted by applicable data privacy laws and its internal policies.
Accenture processes your personal data for the purposes set out in this global privacy statement for one or more
of the following reasons: (i) because Accenture is required to do so for compliance with a legal obligation to
which it is subject, (ii) because such information is necessary for the performance of a contract to which you
are a party, (iii) because the processing is necessary for the purposes of the legitimate interests pursued by
Accenture or by a third party (as described in the last sentence of this paragraph), or (iv) where necessary in
order to protect the vital interests of any person. Accenture has legitimate interests in collecting and
processing personal data, for example: (1) to ensure that Accenture’s networks and information are secure, (2)
to administer and generally conduct business and (3) to prevent fraud.
In addition, Accenture may process your sensitive data and/or make automated decisions concerning you where
permitted by applicable law and/or with your prior consent and for the purposes mentioned in this privacy
Please see section 5 for further information on the legal basis on which Accenture bases
the processing of your personal data for each processing activity.
Who has access to your personal data?
Access to your personal data within Accenture will be limited to those employees who have a need to know the
information for the purposes described in this global privacy statement, which may include personnel in
Security, HR, IT, Compliance, Legal, Finance and Accounting, Corporate Investigations and Internal Audit. All
employees within Accenture will generally have access to your business contact information (e.g. name, position,
telephone number and e-mail address).
Furthermore, your personal data may be transferred to other Accenture offices and third parties, which may
involve transferring your personal data to other countries.
As a global organization with offices and operations throughout the world, your personal data may be transferred
or be accessible internationally throughout Accenture’s global business and between its entities and affiliates.
Any transfers of your personal data to other Accenture offices (including transfers from within the European
Economic Area (EEA) to outside the EEA) will be governed by Accenture's binding corporate rules (BCR; a copy of
which can be found here). Accenture’s BCR reflect the
standards contained in European data privacy laws (including the General Data Protection Regulation). Having the
BCR means that all Accenture’s group entities which have signed up to the BCR have to comply with the same
internal rules. It also means that your rights stay the same no matter where your data are processed by
Furthermore, where there is a need, Accenture may share your personal data with third parties, such as service
providers and public authorities. Before doing so, Accenture takes steps to protect your personal data. Any
third party service providers and professional advisors to whom your personal data are disclosed, are expected
and required to protect the confidentiality and security of your personal data and may only use your personal
data in compliance with applicable data privacy laws. For the categories of third parties with which Accenture
may share your personal data, please see section 6. Unless you are otherwise notified, any transfers of your personal
data from within the EEA to third parties outside the EEA will be based on an adequacy decision or are governed
by the EU standard contractual clauses (a copy of which can be obtained from Accenture’s Data Privacy Officer). Any other, non-EEA originating,
international transfers of your personal data, will take place in accordance with this privacy statement the
appropriate international data transfer mechanisms and safeguards.
How does Accenture protect your personal data?
Accenture maintains organizational, physical and technical security arrangements for all the personal data it
holds. Accenture has protocols, controls and relevant policies, procedures and guidance to maintain these
arrangements taking into account the risks associated with the categories of personal data and the processing
Accenture adopts market leading security measures to protect your personal data. This includes (without being
Accenture holds an ISO27001 certification, which indicates that it adheres to the highest and strictest
information security standards. This is a security standard awarded by the British Standards Institution
that serves as international certification that Accenture adheres to the highest and strictest standards.
This certification is the only auditable international standard that defines the requirements for an
Information Security Management System, and confirms that Accenture’s processes and security controls
provide an effective framework for protecting its clients’ and its own information.
Accenture has a global Client Data Protection program in place which governs the stewardship of client
information and systems entrusted to Accenture.
Accenture has regular penetration testing performed by a third party provider, which continues to show the
strength of its technical defenses.
How long does Accenture retain your personal data?
Accenture retains your personal data only for as long as is necessary. Accenture maintains specific records
management and retention policies and procedures, so that personal data are deleted after a reasonable time
according to the following retention criteria:
Accenture retains your personal data as long as it has an ongoing relationship with you.
Accenture retains your personal data for as long as needed in order to comply with a legal obligation to
which it is subject.
Accenture retains your personal data where this is advisable to safeguard or improve Accenture’s legal
position (for instance in relation to statutes of limitations, litigation, or regulatory investigations).
Please keep your personal data at all times up to date and inform Accenture of any material changes to your
Which rights do you have concerning your personal data?
Please contact Accenture’s Data Privacy Officer if you (i) have any questions or concerns
about how Accenture processes your personal data or (ii) want to exercise any of your rights in relation to your
You have the right (in the circumstances and under the conditions, and subject to the exceptions, set out in
applicable law) to:
Request access to the personal data we process about you: This right entitles you to know whether Accenture
holds personal data of you and, if so, obtain information on and a copy of those personal data.
Request rectification of your personal data: This right entitles you to have your personal data be corrected
if it is inaccurate or incomplete.
Object to the processing of your personal data: This right entitles you to request that Accenture no longer
processes your personal data.
Request the erasure of your personal data: This right entitles you to request the erasure of your personal
data, including where such personal data would no longer be necessary to achieve the purposes.
Request the restriction of the processing of your personal data: This right entitles you to request that
Accenture only processes your personal data in limited circumstances, including with your consent.
Request portability of your personal data: This right entitles you to receive a copy (in a structured,
commonly used and machine-readable format) of personal data that you have provided to Accenture, or request
Accenture to transmit such personal data to another data controller.
To the extent the processing of your personal data falls in scope of Accenture’s BCR, you may also want to review
your rights under Accenture’s BCR.
To the extent that the processing of your personal data is based on your consent, you have the right to withdraw
such consent at any time by contacting Accenture’s Data Privacy Officer. Please note that this will not affect
Accenture’s right to process personal data obtained prior to the withdrawal of your consent, or its right to
continue parts of the processing based on other legal bases than your consent.
Please note, however, that certain personal data may be exempt from the above-mentioned rights pursuant to
applicable data privacy or other laws and regulations.
If, despite Accenture’s commitment and efforts to protect your personal data, you believe that your data privacy
rights have been violated, we encourage and welcome you to come to Accenture first to seek resolution of any
complaint. You have the right at all times to register a complaint directly with the relevant supervisory
authority or to make a claim against Accenture with a competent court (either in the country where you live, the
country where you work or the country where you deem that data privacy law has been infringed).
What if you have questions or want further information?
This global privacy statement, and the web pages referred to therein, aims to give you complete and transparent
information on how Accenture processes your personal data.
If you have any further questions or concerns regarding how Accenture
processes your personal data, or if you wish to exercise any of your foregoing rights, please contact the Data Privacy Officer.
2. Further information on categories of personal data
The below table sets out the categories of personal data that Accenture processes or may process in the context
of the processing activities described in the global privacy statement.
|Category of personal data
||Name, preferred pronoun, all types of contact details (such as e-mail, phone numbers, physical
address), gender, date of birth, age, place of birth.
||Accenture may also collect certain types of sensitive information when permitted by local law or
with your consent, such as health/medical information (including disability status and dietary
requirements/allergies in the framework of the events we organize/sponsor). Accenture will only use
such sensitive information for the purposes described in section 4.
||Photograph, and images/footage captured on CCTV or other video and related security/monitoring systems.
||Description of current position, job title, employer, location, Accenture contact(s).
|System and application access data.
||Where you are provided with access to Accenture’s systems, Accenture may collect information
required to access such Accenture systems and applications such as System ID, LAN ID, e-mail
account, instant messaging account, mainframe ID, system passwords, access logs, activity logs, and
electronic content produced using Accenture systems.
In addition, for recruitment purposes, Accenture may process the personal data set out in the below table.
||In addition to the personal details listed above, Accenture may collect additional personal
details for recruitment purposes, such as national identification number, social security number,
insurance information, marital/civil partnership status, domestic partners, dependents, emergency
contact information, military history.
||Accenture may collect certain types of sensitive information when permitted by local law or with
your consent, such as health/medical information (including disability status), trade union
membership information, religion, race or ethnicity, minority flag, and (where authorized by law)
information on criminal convictions and offences. Accenture collects this information for specific
purposes, such as health/medical information in order to accommodate a disability or illness and to
provide benefits; background checks; religion or church affiliation in countries such as Germany
where required for statutory tax deductions; and diversity-related personal data (such as race or
ethnicity) in order to comply with legal obligations and internal policies relating to diversity and
|Documentation required under immigration laws.
||Accenture may collect data on citizenship, passport data, details of residency or work permit (a
physical copy and/or an electronic copy).
|Talent management information.
||Information necessary to complete a background check,
details on performance decisions and outcomes, performance feedback and warnings,
e-learning/training programs, performance and development reviews (including information you provide
when asking for/providing feedback, creating priorities, updating your input in relevant tools),
driver’s license and car ownership information, and information used to populate biographies.
3. Further information on sources of personal data
Your personal data have been obtained by Accenture from the sources set out in the below table.
|Source from which Accenture obtains the personal data
|Employers of the visitors and contractors.
|Public websites and social media.
|Suppliers and vendors.
In addition, for recruitment purposes, Accenture may obtain personal data from the sources set out in the below
|Background check providers.
|Talent management providers.
The above sources are private sources, unless where the source is
expressly stated to be “public”. Note that these sources may have been holding your personal data both inside
and outside the EU.
4. Further information on the purposes
As set out in the global privacy statement, Accenture processes your personal data for multiple purposes. The
below table sets out each of the purposes for which Accenture processes your personal data.
|Facilitating communication with you (including in case of emergencies).
||Facilitating communication with you, ensuring business continuity, protecting the health and safety
of employees and others, safeguarding IT infrastructure, office equipment and other property,
facilitating communication with you and your nominated contacts in an emergency.
|Operating and managing Accenture’s business operations (including security).
||Operating and managing the IT and communications systems, IT security operations, security access
control to facilities, managing Accenture assets, business continuity and disaster recovery,
compilation of audit trails and other reporting tools, maintaining records relating to business
activities and organizing Accenture events/seminars.
|Complying with legal requirements.
||Complying with legal requirements, such as mandatory filings, record-keeping and reporting
obligations, conducting audits, compliance with government inspections and other requests from
government or other public authorities, responding to legal process such as subpoenas, pursuing
legal rights and remedies, defending litigation and managing any internal complaints or claims,
conducting investigations and complying with internal policies and procedures, protecting, enforcing
or defending the legal rights, privacy, safety, or property of Accenture, Accenture affiliates or
their employees, agents and contractors (including enforcement of relevant agreements and terms of
use), protecting the safety, privacy, and security of users of Accenture products or services or
members of the public, or protecting against fraud or for risk management purposes.
|Monitoring your use of Accenture’s assets
||Monitoring activities as permitted by local law and/or in accordance with applicable Accenture
policies (including monitoring the use of Accenture resources).
|Undertaking data analytics.
||Applying analytics to business operations and data to describe, predict and improve business
performance within Accenture and/or to provide a better user experience. Specifically, areas within
analytics include descriptive analytics, predictive analytics, analytics involving individuals
(clients, business contacts) use personal data, analytics driven by marketing, single customer view
and customer journey and workplace analytics.
||Managing job applications, including conducting
interviews, undertaking appraisals, assessing performance, financial planning, undertaking payment
administration, managing inclusion and diversity programs, performing background checks, planning
and monitoring training requirements.
5. Further information on legal basis
Accenture processes your personal data based on the legal bases set out in the below table.
|Facilitating communication with you (including in case of emergencies).
||Justified on the basis of Accenture’s legitimate interests for ensuring proper communication and
emergency handling within the organization.
|Operating and managing Accenture’s business operations (including security).
||Justified on the basis of Accenture’s legitimate interests for ensuring the proper functioning of
its business operations.
|Complying with legal requirements.
||Necessary for the compliance with a legal obligation to which Accenture is subject.
|Monitoring your use of Accenture’s systems.
||Justified on the basis of Accenture’s legitimate interests of avoiding non-compliance and protecting
|Undertaking data analytics.
||Justified on the basis of Accenture’s legitimate interests of analyzing and improving the proper
functioning of its business operations.
||Justified on the basis of Accenture’s legitimate interests for ensuring that it recruits the
Please note that:
Where the above table states that Accenture relies on its legitimate interests for a given purpose,
Accenture is of the opinion that its legitimate interests are not overridden by your interests, rights or
freedoms given (i) the transparency Accenture provides on the processing activity, (ii) Accenture’s privacy
by design approach, (iii) Accenture’s regular privacy review and (iv) the rights you have in relation to the
processing activity. If you wish to obtain further information on this balancing test approach, please
contact Accenture’s Data Privacy Officer.
Where any of the above purposes require the processing of sensitive data, Accenture will only do so where
permitted under applicable law, or with your prior consent.
Where any of the above purposes involve an automated decision, Accenture will only make such automated
decision with your prior consent and after having informed you of meaningful information about the logic
involved in the automated decision, as well as the significance and the envisaged consequences of such
automated decision for you.
- Accenture will process your personal data based on your prior
consent to the extent such consent is required by mandatory law.
6. Further information on categories of third party recipients
In addition to transferring personal data to its affiliates and relevant internal staff, Accenture may also
transfer your personal data to the categories of unaffiliated third parties set out in the below table.
|Category of third party
||Accountants, auditors, lawyers, insurers, bankers, and other outside professional advisors in all of
the countries in which Accenture operates.
||Companies that provide products and services to Accenture such as IT systems suppliers and support,
trade bodies and associations, and other service providers.
For recruitment purposes, Accenture may also transfer your personal data to companies that provide
products and services to Accenture in relation to performance, training, expense management, and
|Public and governmental authorities.
||Entities that regulate or have jurisdiction over Accenture such as regulatory authorities, law
enforcement, public bodies, and judicial bodies.
|Corporate / commercial transaction.
||A third party in connection with any proposed or actual reorganization, merger, sale, joint venture,
assignment, transfer or other disposition of all or any portion of Accenture business, assets or
stock (including in connection with any bankruptcy or similar proceedings). A third party in
connection with any proposed or actual client project.
7. Contact us
You can contact Accenture as data controller of your personal data via our Data Privacy Officer (preferably electronically) or via post, clearly marked
for the attention of the Data Privacy Officer, on this address: Accenture Limited Dublin, 1 Grand Canal Square,
Grand Canal Harbour, Dublin 2, Ireland.