Skip to main content Skip to footer

Activating and running the best customer experiences

What we do

Fast-track to future-ready marketing

Accenture surveyed more than 1,100 C-suite and VP-level executives, including CMOs and their direct reports.

Accelerate the journey with SynOps for marketing

Case studies


Winning the battle for sports fans’ attention.

Making every moment matter for every guest

The goal? To leverage Radisson’s brand equity to curate exceptional digital customer experiences.

Reimagining guest experiences on the high seas

Carnival Corporation creates hyper-relevant experiences for thousands of guests at a time.


Our leaders

Fabrice Dersy

Senior Managing Director, Lead – Marketing & Sales & Customer Operations

Nigel Gilbert

Managing Director, Lead – Marketing Operations

Neha Misra

Global CTO, Data/AI & Innovation Lead, Accenture Operations

Peter Kolster

Managing Director – Next Generation Content Services Lead, Accenture Operations

Cristian Vega

Digital Commerce Operations Lead, Accenture

Milan Damani

Managing Director – COO & Global Client Experience Lead, Accenture Operations


Accenture Song


Accenture Song helps clients create the best customer experiences on the planet.



A unique human-machine operating engine that transforms business operations and delivers results

Virtual tour


Take a 360º virtual tour through our Intelligent Operations Centers.