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Retail consulting

Reset responsibly to drive profitable growth.

STORE OF TOMORROW

A new reality for the near future of retailing

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Retail’s responsible reset

It’s time for a new culture, one that continuously resets. With the right strategy, data, and level of agility, every retailer can reset, build back better, and grow. Along with purpose-led commitments to environment, social and governance (ESG) principles and modern digital technology, such as cloud, retailers need to focus on six imperatives for growth—consumer offerings, channels, fulfillment, sourcing, talent and data. This is retail’s moment of truth.

The imperative is to reset the business responsibly, and then have the agility to keep resetting to find profitable growth in an ever changing and challenging world.

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HOLIDAY SHOPPING SURVEY 2022

Find out how consumers are planning for the holidays with greater precision

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Capabilities

Store of Tomorrow

Reset your stores to fully integrate online and offline to deliver services and experiences that meet evolving consumer expectations.

ai.RETAIL

Bringing AI-powered solutions to transform marketing, merchandising and supply chain for retailers.

Retail ESG & Sustainability

Integrate environmental, social and governance into every retail department and business unit to connect profit with sustainability.

Retail Sourcing

Reset retail sourcing to be a strategic asset for retailers, while pivoting the function to digital ways of working.

Retail Supply Chain

Futureproof your local supply chain to strategically meet shifting consumer preferences, including last mile and sustainable delivery.

Retail Workforce

Redefine the future of work and create omni-connected experiences to skill and scale a future-ready retail frontline and corporate workforce.

Digital Retail

Transform your customer shopping experience across digital channels and stores, and re-shape P&L to adapt profitably to the changing landscape.

Retail Cloud

Futureproof your technology with cloud and develop ecosystem partnerships to enable consumer experiences with speed and agility.

Retail Merchandising

The role 'retail merchant' is being reinvented through automation to provide predictive insights.

Case studies

Retail

Digital makeover at The Body Shop

The Body Shop adopts cloud-based IT to lay foundation for growth.
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Retail

Amplifon turns up the volume on workforce learning

Global hearing aid retailer Amplifon launches new cloud learning solution with mobile-first design for an enhanced user experience.
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Retail

Boots: Prescription for success

Boots grows its online prescription market share with an enhanced patient experience.
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What's new in retail

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Omni-connected retail workforces—a new dynamic

Creating value for retail employees through omni-connected experiences.

Explore
Explore

Retail consumer trends in purchasing

Discover what’s really driving retail purchasing today.

 

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Explore

Scaling ESG solutions in fashion

Discover the actions and solutions for fashion leaders across seven sustainability priorities.

Explore

Retail leaders

Jill Standish

Senior Managing Director – Global Lead, Retail
LinkedIn

Brooks Kitchel

Senior Managing Director – Accenture Strategy, Retail
LinkedIn

Gautham Reddy

Managing Director & Global Retail Technology Lead
LinkedIn

Elizabeth Marrion

Managing Director & Global Retail Cloud Lead
LinkedIn

Lori Zumwinkle

Managing Director & Retail Lead, North America
LinkedIn

Laurent Thoumine

Managing Director & Retail Lead, Europe
LinkedIn

Rajat Agarwal

Managing Director – Consumer Goods and Retail, Industry Lead, Growth Markets
LinkedIn

Retail news

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